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Paid for Reset Key but not received yet? How can I find it?

#1 User is offline   John_Admin 

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  • Group: Administrators
  • Posts: 250
  • Joined: 16-October 11

Posted 14 August 2015 - 06:58 AM

Please check your email box in few minutes after You have paid and finished the order.
Actualy, email message with ordered Reset Keys is been sent instantly after order has been finished and You could read Thank You message.

If You have not got email message with Reset Key even in 10 minutes - please check your junk and spam folders, some time our customers find Reset Keys message in spam folders.

Another way to get Your Order:
- Sign in 2Manauls.com with email address which you have used placing the order.
- Go to Order History - You'll see list of Your orders.
Attached Image: Screenshot_37.jpg

- Click on VIEW button to open Your order and You'll see details of your order:
Attached Image: Screenshot_38.jpg

Pay attenion if You have placed Your email with no mistakes when placing an order.
(we often get wrong email addresses like email@hotmal.com instead email@hotmaIl.com, email@yaho.com instead email@yahoO.com etc..)

Take in mind that if You paid Your order by PayPal - the Reset Key will be sent to Your PayPal account email address. Not that address You place an order, but PayPal account email address.

Finaly, if You have no idea where can You find the Reset Key - please contact us with following information:
1. Your email address (which You have used placing an order).
2. Date when payment has been made.
3. Amount.
4. How have You paid? PayPal, Credit Card, Scrill, Western Union etc.
5. Your Order number (if You have got it).

We'll check Your payment in few hours and give ordered items to Your email address manualy.
Also, You can ask our Live Help when our operators are OnLine.
WIC.support - all Questions, Answers and Video Tutorials about WIC Reset Utility
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#2 User is offline   rhod 

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  • Joined: 08-July 16

Posted 11 July 2016 - 04:28 AM

Hello,

Got only automatic answer, no reply, and no code!

D Rhod
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#3 User is offline   John_Admin 

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  • Group: Administrators
  • Posts: 250
  • Joined: 16-October 11

Posted 16 July 2016 - 06:06 AM

- Sign in 2Manauls.com with email address which you have used placing the order.
- Go to Order History - You'll see list of Your orders.
WIC.support - all Questions, Answers and Video Tutorials about WIC Reset Utility
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#4 User is offline   Matthias 

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  • Joined: 17-October 16

Posted 17 October 2016 - 09:37 AM

Hi,
i have paid by Credit card and ordered by SMS on your Site ( http://www.wic.support/?page_id=268 ) but not received a key or SMS. :blink:

Attached thumbnail(s)

  • Attached Image: 2016-10-17 11.47.44.jpg

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#5 User is offline   John_Admin 

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  • Group: Administrators
  • Posts: 250
  • Joined: 16-October 11

Posted 22 October 2016 - 06:16 AM

What is your phone number?
WIC.support - all Questions, Answers and Video Tutorials about WIC Reset Utility
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