John_Admin 388 Report post Posted August 30, 2012 When I try to start the WIC utility, it says that it can not connect to the database and then it says my Epson Artisan 810 printer is not supported; however, the 2manuals website believes that the printer is supported. The WIC program subsequently closes. I read the notes and uninstalled teh WIC program and re-installed it with WIN XP compatibility but it still craps out. What now? ================ SOLUTION ============================ Run the program as Administrator on PC. Share this post Link to post Share on other sites