Bassgeye 0 Report post Posted January 13, 2015 I have the XP-610 and need to roll back the firmware. It has NONE of the buttons sited to enter the firmware mode, it is a touch screen display. How would I enter into the firmware update mode? I foolishly accepted a firmware upgrade in October and now have problems with messages that my off brand cartridges aren't compatible. There is no way to touch these points and make it enter to firmware update. Is there another way or will you need to make a program that will emulate the Epson program so this mode can be entered by the software? I have used a key to reset the ink pad counter, thank you for this. Share this post Link to post Share on other sites
John_Admin 388 Report post Posted January 22, 2015 Start the firmware downgrade process in WIC Utility and You'll see full instructions - what you have to press on rouch screen also. Share this post Link to post Share on other sites