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Paid for Reset Key but not received yet? How can I find it?

#1 User is offline   John_Admin 

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Posted 14 August 2015 - 06:58 AM

Please check your email box in few minutes after You have paid and finished the order.
Actualy, email message with ordered Reset Keys is been sent instantly after order has been finished and You could read Thank You message.

If You have not got email message with Reset Key even in 10 minutes - please check your junk and spam folders, some time our customers find Reset Keys message in spam folders.

Another way to get Your Order:
- Sign in 2Manauls.com with email address which you have used placing the order.
- Go to Order History - You'll see list of Your orders.
Attached File  Screenshot_37.jpg (56.56K)
Number of downloads: 3677

- Click on VIEW button to open Your order and You'll see details of your order:
Attached File  Screenshot_38.jpg (74.81K)
Number of downloads: 3825

Pay attenion if You have placed Your email with no mistakes when placing an order.
(we often get wrong email addresses like email@hotmal.com instead email@hotmaIl.com, email@yaho.com instead email@yahoO.com etc..)

Take in mind that if You paid Your order by PayPal - the Reset Key will be sent to Your PayPal account email address. Not that address You place an order, but PayPal account email address.

Finaly, if You have no idea where can You find the Reset Key - please contact us with following information:
1. Your email address (which You have used placing an order).
2. Date when payment has been made.
3. Amount.
4. How have You paid? PayPal, Credit Card, Scrill, Western Union etc.
5. Your Order number (if You have got it).

We'll check Your payment in few hours and give ordered items to Your email address manualy.
Also, You can ask our Live Help when our operators are OnLine.
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#2 User is offline   Matthias 

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Posted 17 October 2016 - 09:37 AM

Hi,
i have paid by Credit card and ordered by SMS on your Site ( http://www.wic.support/?page_id=268 ) but not received a key or SMS. :blink:

Attached File(s)


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#3 User is offline   John_Admin 

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Posted 22 October 2016 - 06:16 AM

What is your phone number?
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#4 User is offline   ORTHODOXOS 

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Posted 08 March 2017 - 09:34 PM

Paid withVISA x-4506You'll see "PAYPAL *NGUYENVANCH" on your card statement.Exchange rate8,92 EUR = 8,99 USD1 EUR = 1,01 USDShip toOrthodoxos Orthodoxou
7103

Cyprus
Transaction ID8B729692S1969204W
Seller infoNGUYEN VAN CHIEN
Your purchase

Waste Reset Key 8,99 USD
Item #1
Purchase total
8,99 USD
0

#5 User is offline   John_Admin 

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Posted 09 March 2017 - 08:12 AM

Please contact seller - NGUYEN VAN CHIEN
You have paid not 2Manuals
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#6 User is offline   BALA 

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Posted 08 April 2017 - 04:53 AM

ID: 384241412 THIS IS MY ORDER ID WIC RESET KEY IS NOT RECEIVED REGARDING YOUR INSTRUCTION I CHECK BOTH INBOX AND SPAM FOLDER TAT FILE NOT IN THERE SO FIX TAT ISSUE ASAP
0

#7 User is offline   John_Admin 

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Posted 14 April 2017 - 02:57 PM

Send by SMS
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#8 User is offline   jjjpass 

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Posted 23 August 2017 - 03:11 AM

I paid but haven't received it
email: greenvapor69@yahoo.com
paid by paypal on 8-21-17
$9.99



View PostJohn_Admin, on 14 August 2015 - 06:58 AM, said:

Please check your email box in few minutes after You have paid and finished the order.
Actualy, email message with ordered Reset Keys is been sent instantly after order has been finished and You could read Thank You message.

If You have not got email message with Reset Key even in 10 minutes - please check your junk and spam folders, some time our customers find Reset Keys message in spam folders.

Another way to get Your Order:
- Sign in 2Manauls.com with email address which you have used placing the order.
- Go to Order History - You'll see list of Your orders.
Attachment Screenshot_37.jpg

- Click on VIEW button to open Your order and You'll see details of your order:
Attachment Screenshot_38.jpg

Pay attenion if You have placed Your email with no mistakes when placing an order.
(we often get wrong email addresses like email@hotmal.com instead email@hotmaIl.com, email@yaho.com instead email@yahoO.com etc..)

Take in mind that if You paid Your order by PayPal - the Reset Key will be sent to Your PayPal account email address. Not that address You place an order, but PayPal account email address.

Finaly, if You have no idea where can You find the Reset Key - please contact us with following information:
1. Your email address (which You have used placing an order).
2. Date when payment has been made.
3. Amount.
4. How have You paid? PayPal, Credit Card, Scrill, Western Union etc.
5. Your Order number (if You have got it).

We'll check Your payment in few hours and give ordered items to Your email address manualy.
Also, You can ask our Live Help when our operators are OnLine.

0

#9 User is offline   John_Admin 

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Posted 26 August 2017 - 07:40 AM

We have no one order made with this email - greenvapor69@yahoo.com
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#10 User is offline   caillon 

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Posted 14 December 2017 - 06:47 PM

Hi,
i have paid by paypal on your Site but not received a key?
1. Your email address (which You have used placing an order)
jerome.caillon1@bbox.fr ou jeromekail1@msn.com for paypal

2. Date when payment has been made.
12/12/2017

3. Amount.
10.56E

4. How have You paid? PayPal, Credit Card, Scrill, Western Union etc.
Paypal

5. Your Order number (if You have got it).
Order ID 12926232

NÂș de transaction : 2XP270125E8147105
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#11 User is offline   andresi 

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Posted 20 December 2017 - 06:46 AM

Hello, i bought a key hours ago and it has not arrived in my mail


1. Your email address (which You have used placing an order).
andresigutierrez@gmail.com

2. Date when payment has been made.
20/12/2017

3. Amount.
9.99

4. How have You paid? PayPal
Mi Id paypal transaction: 5EL0970545489062S

In the "My Order History" nothing, its blank

Please support, need my key
best regards
0

#12 User is offline   dusrsouza 

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Posted 24 March 2018 - 05:43 PM

Hi,

E-mail: edusrribeiro@gmail.com
Date order: 24/03/2018
Anount: 1 (Firmware Key)
4. Credit Card
5. 13664006

Thanks!
0

#13 User is offline   arunakotagiri 

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Posted 29 March 2018 - 03:56 PM

Order ID: 13700946
i have not recevied key
my mail id arunak991@gmail.com
payment date 29/03/2018
payment made credit card
amount 199 rs
0

#14 User is offline   John_Admin 

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Posted 29 March 2018 - 06:17 PM

my Order ID: 13700946
i have not recevied any key plz send wic recet key


your payment has been canceled
Try once more time
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