Jump to content
WIC Reset Program and Chipless Firmware
Sign in to follow this  
BelArt

G2000 - Could not obtain encrypted buffer with printer model

Recommended Posts

I try to reset my canon G2100 with WIC Reset Utility and i have this message: " Could not obtain encrypted buffer with printer model".

I attach two printscreen to my post for a better understanding.

post-5970-0-16150900-1476728977_thumb.jpg

Share this post


Link to post
Share on other sites

Please follow this instructions:

 

1. Check if printer is in Service Mode.

You can NOT make reset if you did NOT put printer in Service Mode.

First put printer in Service Mode then You will be able to perform the reset.

 

2. If printer is in Service Mode but You get this message - that means that printer is blocked and you have to replace EEPROM IC in your printer.

 

This is hardware operation so You have to go to service center and ask technician to replace EEPROM IC.

After that You will be able to use WIC utility.

 

3. Dont use other utilities such as Service Tool utility - they can damage EEPROM.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...