John_Admin 388 Report post Posted March 9, 2017 When Using WIC Reset Utility You have to disable all Epson Utilities and processes, such as Epson Status Monitor, Epson Help Center, My Epson Portal etc... You can do it manualy or from WIC utility: Go to MENU - > Support Click on Disable processes Select ALL processes Click on Terminate After this You can use WIC Reset Utility for resetting printer. Share this post Link to post Share on other sites