Printer Reset Forum: Error says paper jam, but there is not. What could cause this? - Printer Reset Forum

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Error says paper jam, but there is not. What could cause this?

#1 User is offline   JesseVoss 

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Posted 15 May 2018 - 06:26 AM

Hi,

I have an Epson Artisan 837 all in one. It was working perfectly fine yesterday. Today it is telling me I have a paper jam. I went through the steps it told me to take 3 times. There is no paper jammed anywhere! Each time I finish the steps and turn it back on, it makes a grinding sound, then I get the same paper jam error message. I need some helpful advice if anyone has seen this before, please tell me what I should do.
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#2 User is offline   John_Admin 

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Posted 18 May 2018 - 06:30 AM

You have “Paper Jam” error message. That means some sensors inside the printer need to be checked.
They can be broken or dirty or threre may be some parts of paper inside the printer.
So You have to disassemble the printer and check all paper feed sensors.
You can do it by yourself if You are sure you have good experience in printers repairing.
Also You have to read first disassemble and assemble instructiona in printers Service Manual.

http://www.wic.support/?p=90
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