Printer Reset Forum: Reading Failed - 1 - Printer Reset Forum

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Reading Failed - 1 License - XP241

#1 User is offline   rkcomputacion 

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Posted 31 January 2019 - 03:34 PM

I have this error message only with one specific XP241. With others XP241 runs normally.
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#2 User is offline   wic.support 

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Posted 31 January 2019 - 04:09 PM

This issue almost always means that chipless firmware has not been properly loaded to the printer. Try to update firmware again and check all messages that you get during update process in the application then restart the printer and check firmware vesion in the WIC. Also, in very rare cases problem can be in the usb module/cord/port.
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