I bought a reset key for my printer, so i follow instructions, and reset the counter and turn off the printer.. after trying to print in word, it still says service required, after I check it again in wic reset toll, it became 105%, after doing it again I have this error.
This program can only function properly when your computer and printer are connected using a USB cable.
If you do not see your printer in the detected devices list, please try the following:
1. Check USB cable/connection
2. Cancel all printer jobs
3. Turn the printer off and then on again
After each of the above, try refreshing the detected devices list.
Reset Key: 31F28DCC2E3ED28.
Created: 2015-01-27 14:11:07.
Status: Used on 2015-02-05 05:18:20.
Your current IP address has been saved as: 180.x.x.9
Reset key has been used for L100 printer waste ink counters reset.
Printer usb identifier detected as "NFUK022825________".
IP address of the user that executed this operation was saved as: 180.x.x.2(PH)