CANON Service Tool V3900 for all iP series, MG series, iX series, MP series printers work under Windows OS only.
Some of supported printer models for work with Service Tool V3400:
iP2700, iP7240, iP4800, iP4810, iP4840, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880
MP230, MP270, MP280, MP490
IX6500, IX6510
IP3600
PRO9000
MG2120. MG2140, MG2240, MG3140, MG4140, MG5140, MG5240, MG5340, MG6140, MG6240, MG8140, MG8240
This Service Tool can make service adjustments and Reset procedures with the Ink Absorber Counter. To reset waste ink absorber counters you have to use Service Tool V3900 under Windows XP or under other Windows OS in the compatibility mode:
1. Order and DOWNLOAD Service Tool V3900 for Canon iP, MG series
2. Unzip downloaded file by WinZip.
3. Set the printer in Service Mode:
- power OFF the printer by Power button. Dont disconnect power cable
- connect the printer by USB cable to the PC.
- press and hold Resume button (red triangle in the red circle) and press Power button
- hold both buttons until power on indicator will light then release Resume button (dont release Power button) and press Resume button 5 times and for MG series - 6 times!
- release all buttons - the printer will blink few times with green light and will then light green constantly. You have put the printer in Service Mode now and you can now run the Service Tool. (If the printer is still blinking by green - you have some other errors in printer and you have to fix them first, because the Service Tool will not work if the printer is not put in service mode - green light is constant)
4. Run the Service Tool V3900.exe program.
5. Select the connected USB port number from USB PORT
6. In the Ink Absorber Counter section of the Service Tool, select MAIN from the Absorber pull-down menu.
7. From the Counter Value (%) pull-down menu, select the value (in 10% increments) which is the closest to the actual counter value confirmed before replacement of the logic board, and click SET.
Print EEPROM information to confirm that the value is properly set to the EEPROM.
printers Service Tool
ZIP archive: 1 692 kB
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We are in business since 2002 and do our best to give our customers perfect service!
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| loay ahmad | 2011-03-25 02:10:12 | |  | sainanda min | 2007-08-07 00:58:34 | | My printer stopped printing with the error as \"General Error\"
Epson quoted me $60 to send an engineer to fix my printer.
After reading through the information on this site I decided to fix it myself.
Found the problem was related to the waste ink pad counter. Only 10 minutes, I had the the printer working. The printer tested fine and has done approx 150 pages since with NO issues. Thanks! | | | Devid Moretton | 2015-01-25 19:50:30 | | I found the problem, why the reset diidnt work. it was in depending of the epson status monitor.
I was going to the task manager and stopped the status monitor.
The problem was \\\"The printer statut manager\\\"
After stopping status monitor, the reset was work probably.
Thanks | | | fred perry | 2010-07-30 17:24:22 | | Thank you for such complete service manual. I am service engeneer. | | | Kai Müller | 2020-06-01 18:08:33 | | WOW - WOW + WOW
using your service since 2012
with 2 EPSON printers and CISS: PX 720 WD and XP 960
never had any real problems
kisses for the ciss (as girl that I'm not) so what
Everything works very fine - all one has to do is watch for pressure within inks - system
Ciss saved a lot of money printing thouseands of hires fotos
your service + team is excellent !!!!!!!!!
Didn't EPSON learn from you - now they are selling printers with build - in CISS
So YOU should get monex from EPSON !!!!!!!!
The best of course is resetting the counters
Go on like this | | | K A R Wright | 2010-07-28 20:57:29 | | Have to confess I was a bit dubious about spending the money and whether it would be worthwhile, but am pleasantly surprised. Where others charge almost as much for a couple of single pages of info of little use, your manual is the complete one and indeed well worth the cost. Hoping it's going to enable my printer support guy to fully fix the problem with mine and save me having to shell out a LOT more to get another printer. Thanks. | | | cyril beckley | 2020-11-25 14:07:48 | |
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