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We are in business since 2002 and do our best to give our customers perfect service!
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| dimitrije pavicevic | 2015-07-26 07:26:13 | | John thank you, on my wife\'s birthday and she was like
\"what? you are on your dead printer again, when am here and its my Birthday? \"
Then the machine was resurrected WOW!!
Thank you John, my wife will have more than me tonight!
Spencer | |  | vitaliy nikiforov | 2007-04-18 05:43:16 | | Just wanted to say THANK YOU for info that I found on your website in this manual I thought my printer was dead in the water and your info bailed me out.
You saved me a trip to a repair shop and no telling how much $$! | | | sainanda min | 2007-08-07 00:58:34 | | My printer stopped printing with the error as \"General Error\"
Epson quoted me $60 to send an engineer to fix my printer.
After reading through the information on this site I decided to fix it myself.
Found the problem was related to the waste ink pad counter. Only 10 minutes, I had the the printer working. The printer tested fine and has done approx 150 pages since with NO issues. Thanks! | | | Terry Brooks | 2023-02-17 17:37:44 | | The WIC Utility worked like a charm for our Epson XP-830! Nice to not have to replace the entire printer. It's running again with no problem. Thanks so much for offering this service. WELL WORTH THE $10! Nice to find lil treasures like this that works in favor of the consumer! | | | luis espitia | 2017-09-16 08:15:16 | | Put in the rest key, 20 seconds later up and running, great product, will continue to use you in the future and will recommend to friends, thanks a lot. | | | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | | | Boris Salnikov | 2025-11-08 23:16:00 | | Dear Sirs,
my priter is Epson ET-2820.
The reset of waste counter is not possible, but the printer is available in the list of printers.
All stepst will be executed acc. to you specification.
Isuue is:
Querry has been rejected by the device.
-Current devis specification are brocen, incorrect or out of date.
- Please try to update this application to the most recent version first.
- Otherwise, plese report all available information about this issue to us.
The current firmaware is XP26P8 26/08/2025
Could you please check this info and sen me your response
Thank you in advance
BR
Boris Salnikov | | | Paulo Joaquim | 2010-10-13 10:32:49 | | Great! It worked and I have now my printer working again! Epson D78 | |
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