HP OfficeJet Family
Technical Solutions Support Guide

$9.99
HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

FORMAT: High resolution PDF document!
ZIP archive: 6 445 kB

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We are in business since 2002 and do our best to give our customers perfect service!

  Mark Wainwright 2022-11-15 18:03:40  
  Very impressed! After a fruitless search for official Epson support for the Waste Ink error I found a YouTube video showing how to remove and clean the ink pads but still needed to reset the counter. After some initial "Is this unofficial 3rd Party Solution a scam?" trepidation I took a chance on the WIC reset tool and now, about half an hour (mainly spent drinking tea and waiting for the key to be emailed) and 6 quid later I have a fully functioning XP-342. In the meantime, Epson UK responded to a message I sent them on Twitter, telling me that I could send the printer away to their service centre for an unspecified period of time and pay them £48 to have the ink pads changed and the counter reset. All with a caveat that having "tampered" with the ink pads myself, the service centre might refuse to fix the printer. Thanks for a great piece of kit which has saved me a lot of time, effort and money.
  johnny grinyer 2013-03-02 00:11:10  
  Well i\'d like to say thank you for your support now our printer Epson 1410 was reset already and we continue our printing now. good program to reset the counters of the printer it was very great...
  david miranda 2016-04-07 16:43:28  
  My Epson Stylus R280 is printing again! This was my favorite printer for photos and quick single-sided jobs. It printed and printed until the dreaded message and alternating flashing orange lights appeared.

I was skeptical that WicReset could do anything because of the flashing lights. I downloaded the Windows version (XP), virus scanned it and after it passed, installed it. I first tried the trial reset that sets the waste counters to 90%. That worked immediately. I bought a key. That worked immediately and now my printer is working like new and waste counters are near 0.

I use a continuous ink system (CIS) on my Epson printers... have for years. This software also has a nice utility to charge the cartridges and clean the heads. My R280 printer sat for a while after the counters reached limit and the ink lines filled with air. I used the WicReset utility to charge & clean, and now it prints like new.

This software is easy to use and guides you step by step. I encountered no difficulties and everything worked first time. It is very good that there are smart engineers out there who took the time to reverse-engineer Epson\'s awful ink pad limitations.

One note of caution, and this has nothing to do with WicReset... I print so much and fear my ink pads will truly overflow, so I\'ll be installing a waste ink tank on my printers. I had one on an ancient R200 printer and it worked great. This is an essential accessory for CIS printers.

Thank you WicReset.
  Giovanni Inserra 2011-02-06 21:57:52  
  Semplicemente perfetto, tutto risolto in 2 minuti.
  Audrey Boilley 2017-02-09 15:06:53  
  Thanks for your help. My printer is working again.
  max alford 2009-01-04 10:57:18  
  the pro 3800 service adjustment program
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