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  john ahlering 2015-10-02 01:52:03  
  Have had series of 8 Epson Printers. Artisan 837 had over 12700 printed pages and 4000 4x6 photos when it gave up the ghost with \"inkpads have reached end of life\" error.
I spent hours with Epson Support level 2 and they were very nice. Printer \"out of warranty\" so how about a new one. Went to Amazon and Bought Epson Expression 860.

Epson support said take Artisan to Epson Authorized Repair Center....I did. They said \"it\'s out of warranty, we can\'t waste the time (or money) trying to fix it!!\"

Used Epson Reset key from Epson 10 times and each time it , the error on inkpads, recurred. The Epson Utility does not do diagnosis like WIC Reset Utility!! Bottom line...Fixed my own machine for very small price and I am ECSTATIC! Thank You, Thank you and Thank you!! Very Happy in San Diego
  tgsy tgsy 2008-02-28 08:09:50  
  perfect
  Ruth Mason 2006-09-19 06:57:12  
  It worked fine. It was just that we didn't know where to start with opening the program. I couldn't get it to install so there was an icon that took us into the whole program. I found out that if I clicked on the one icon it opened the one we needed. The service manual will be of great help for later when the ink absorption pad needs changing. Thanks for your prompt attention. Regards, Ruth
  daniel salazar 2007-06-13 10:40:20  
  this is what I need
  Joseph Bowman 2019-10-24 00:26:55  
  Epson XP-700 working fine till suddely get message saying 'ink pad at end of useful life - contact Epson Service' Epson service not interested as printer no longer under warranty and suggested best option would be to buy a new printer and scrap this one. So not a happy chappy and looked for options to try and resolve this issue. Found this site and downloaded reset program. WIN10 64bit PC connected to printer by WiFi. Ran reset utility - did not find any printers. Switched off printer and re started, disabled Epson Print Utility still no printer found. Rebooted PC and then after it had restarted tried the WIC Reset Utility again after connecting printer through USB. This time WIC found both connections WiFI and USB. Using USB took Reset option and purchased Key. Copied key into WIC utility and OK. Switched Off printer and then switched on and magic no error message and printer back to normal. Very pleased and somewhat relieved as have some printing to complete tonight before tomorrow morning. Very happy to pay £9.97 for this result.
  vijayanand swami 2009-11-07 16:44:04  
  i have epson 4880c/ the masses display service req 000110033
  Steven Hyde 2012-01-23 16:56:36  
  Great support and a great product will pass it on to my class as I teach digital photography at a University of The Third Age on a voluntary basis. Steven Hyde
  Jack Leibel 2015-04-17 21:31:08  
  I just downloaded and tried your WIC Reset Utility. and then made the purchase of the KEY. It worked perfectly. Do I need to get new pads? Install a waste bottle? or do nothing for 4 more years?
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