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How to fix Epson WF-3620, WF-3640 Waste Reset problem without Adjustment Program

A printer error has occured. Turn power off then on again. For details see your documentation.

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  john ahlering 2015-10-02 01:52:03  
  Have had series of 8 Epson Printers. Artisan 837 had over 12700 printed pages and 4000 4x6 photos when it gave up the ghost with \"inkpads have reached end of life\" error.
I spent hours with Epson Support level 2 and they were very nice. Printer \"out of warranty\" so how about a new one. Went to Amazon and Bought Epson Expression 860.

Epson support said take Artisan to Epson Authorized Repair Center....I did. They said \"it\'s out of warranty, we can\'t waste the time (or money) trying to fix it!!\"

Used Epson Reset key from Epson 10 times and each time it , the error on inkpads, recurred. The Epson Utility does not do diagnosis like WIC Reset Utility!! Bottom line...Fixed my own machine for very small price and I am ECSTATIC! Thank You, Thank you and Thank you!! Very Happy in San Diego
  Boris Salnikov 2025-11-08 23:16:00  
  Dear Sirs, my priter is Epson ET-2820. The reset of waste counter is not possible, but the printer is available in the list of printers. All stepst will be executed acc. to you specification. Isuue is: Querry has been rejected by the device. -Current devis specification are brocen, incorrect or out of date. - Please try to update this application to the most recent version first. - Otherwise, plese report all available information about this issue to us. The current firmaware is XP26P8 26/08/2025 Could you please check this info and sen me your response Thank you in advance BR Boris Salnikov
  jay agu 2025-06-30 01:39:37  
  This is your sign that this is legitimate. Easy process and worked exactly as described.
  theold fart 2012-08-18 12:01:50  
  Program is easy to use, with the additional manual for reference. It allowed me to correct a corrupted EEPROM in the printer. All the .prn files are missing, so setting up the printer/scanner and the final print check are not possible. If you only want to reset the ink pad counter then there are cheaper/ free program available. Would give it a GOOD rating if missing files were included.
  Dreyk Zero 2020-11-02 00:23:25  
  A life saver, I got out of trouble at the last moment when I was already determined to cancel the jobs I had to finish during the day, the printer gave the error and did not let me work anymore .... after a thousand videos on YouTube searching a solution to my problem was about to give up, but I looked elsewhere and found this site ... excellent product, service and fast shipping. thousand times recommended thanks for everything E&E
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