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  Charles Brown 2012-06-22 20:30:54  
  Thrilled to bits - I thought my trusty printer was destined for the scrap heap ( although nothing wrong except it would no longer operate due to "ink pad full") and I would have to buy new, until I alighted on your product . Also if the ink pad actually causes problem tyou advise where I can buy a replacement kit and do it myself. You perform a great service to printer users. Well done!
  Priscilla Villalobos 2020-07-23 13:18:55  
  Good morning. I have two questions, if you´re so kind to help me. 1) The expiration date key. Does it mean once we get it, we have a period to use it? Or what the expiration date referenced to? 2) If the printer has a problem and we have to format it again, will the key information lost and we need a new one, or does it be able to be used again?. Many thanks ! Esther
  Marc FRANCOIS 2024-12-11 16:29:30  
  Hi, I'm particularly satisfied of the Wic Reset Utility I just used for the 3rd time (2020, 2022 and now) for my Epson WP635 Printer. I had felt pads left from the last time, easily replaced them thanks to the excellent instructions found on octoink's site, then bought a new key and re-intitialized my printer in minutes. My printer is now renewed for 2 years! Very very satisfied. Many thanks. MF, France
  Paul Inouye 2016-12-16 20:41:53  
  Thanks for the program and manual. I was able to revive a 2 year old 4900. I had 100% blockage in 8 of the 11 heads, and over 50% blockage in the last three.... I ran the ink charge with cleaning fluid. Now I have 100% of the nozzle check pattern on ALL of the heads. I was blown away. I thought for sure I was going to pay for a new head. So, thank you. I also have a an older Epson Stylus Pro 4000. It has been sitting a while and the heads are dried up. Do you have the same program and manual for this printer? I would like to try to revive it as well. If you do could you just send me a link? Thanks again
  savalli Tiffany 2023-03-20 15:05:06  
  la clé a fonctionné 1 mois après 150 copies je ne sait de nouveau plus utiliser l'imprimante. J'essaye de contacter wic reset utility en vain... je ne recommande donc pas du tout l'application

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