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  eric strier 2009-04-05 01:30:54  
  I must say that John provided excellent support and customer service to me when I really needed it. I will send people to this site when they have printer issues they want to fix themselves. Way to go, John. Thanks a lot! - Eric
  salim amine 2010-07-24 12:54:50  
  I have 2 printers Artisan 810 and DX4450 and the WIC utility worked perfect. I got 2 reset keys and have resetted both printers waste ink counter. Thats great and easy! Thank you.
  Kullervo Hirvonen 2017-12-20 12:54:32  
  Epson XP-750 alive again. Thank you! Installing and operating were simple. Christmas Greetings 2017 from Finland, 20.12.2017.
  Mark Wainwright 2022-11-15 18:03:40  
  Very impressed! After a fruitless search for official Epson support for the Waste Ink error I found a YouTube video showing how to remove and clean the ink pads but still needed to reset the counter. After some initial "Is this unofficial 3rd Party Solution a scam?" trepidation I took a chance on the WIC reset tool and now, about half an hour (mainly spent drinking tea and waiting for the key to be emailed) and 6 quid later I have a fully functioning XP-342. In the meantime, Epson UK responded to a message I sent them on Twitter, telling me that I could send the printer away to their service centre for an unspecified period of time and pay them £48 to have the ink pads changed and the counter reset. All with a caveat that having "tampered" with the ink pads myself, the service centre might refuse to fix the printer. Thanks for a great piece of kit which has saved me a lot of time, effort and money.
  Wesley Pritchard 2003-11-10 00:29:10  
  This program is a definate must have if you want to service your own printer. Using this program along with the servive manual (440,640,740) will help you to determine what the problem is. The program shows print head voltages, waste ink counter and reset, and recover print head functions just to name a few of the useful functions that this program has to offer. It returned my printer from a paperweight into a working Epson 640 in minutes. Even if your printer is working properly you can use this program ensure it will keep working. For less than $6.00 it is worth having.
  keven gilson 2020-04-09 17:10:11  
  thank you for the free trial!! I think the printer companies should give low income customers the reset key free!! It took me a few tries to get this to work, but was successful. You saved my day!!
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