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  Liz Hunter 2022-07-12 09:02:03  
  Thank you so much. You have helped me twice now. Once 2 yrs ago and just today, with the reset key to get my printer going again and I am so happy as I love my printer and it works perfectly and doesn't need to go to landfill. I have emptied the waste ink pads twice now, washed and dried so they will be the next thing I replace soon.
  George Chege 2016-02-16 20:03:14  
  The key you provided worked exactly as advertised and I was able to unlock our PP-100 and resume use. Thank you so much for your response and excellent product!
  Margaret Scheperle 2013-01-04 01:13:05  
  Sure wish your live support was online. I could understand it being down on New Year's Eve, but not today. I sent an email to this effect also, but no reply. The reset key worked, thanks. For just half a day, however. Not what I expected for $9.99. Please advise.
  theold fart 2012-08-18 12:01:50  
  Program is easy to use, with the additional manual for reference. It allowed me to correct a corrupted EEPROM in the printer. All the .prn files are missing, so setting up the printer/scanner and the final print check are not possible. If you only want to reset the ink pad counter then there are cheaper/ free program available. Would give it a GOOD rating if missing files were included.
  phum ma 2023-07-27 11:26:39  
  I have order it but it can not work for reset wast ink pad. When release a new it too sad to order with 19.99$ with nothing can do.

====REPLY====
This printer model has separate Waste Ink Maintenance Box with its own IC chip.
You can replace Waste Ink Maintenance Box or reset the chip on the Waste Ink Maintenance Box.

This information is clearly stated in program description at our site.
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