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  Jimmie Tabor 2012-01-26 23:01:47  
  Your live support saved the day for me and my Epson Artisan 800. Was ready to junk it but with your excellent service am up and running again. Sure beats Epson whom offered a small discount on a new purchase thanks John. Jim T.
  Steve Goodey 2004-05-02 04:51:15  
  I was a bit dubious about buying and downloading manual, never having used this site before, but I'm glad I did. With it I was able to sort a problem on my printer. Without it I wouldn't have known where to start. Thank you. Steve Goodey.
  Felipe Freitas 2015-05-20 22:51:38  
  Thanks you, reseted a Epson l1300 ink waste counter sucessfully, who sold me the printer wanted to charge me $25 and I would still have to take the printer to his office.
  andre luiz lobo 2008-07-21 01:36:16  
  muito bom preciso do rezeter da epson so assim posso resouver meu problema
  MAX PRESS 2020-08-08 18:54:44  
  I successfuly and easily replaced my waste kit. Experienced only one issue on XP635: an unexpected screw made the replacement a bit difficult. I reported this point, hoping the leaflet could be updated. Best regards and congrats for this smart product. Marc, France
  mirza subing 2008-02-20 08:03:51  
  thanks for you give my software if you want helped call me now
  Joanne Phanco 2024-10-23 16:30:21  
  Still using an old Epson ET-2550, got a warning that there was a problem with one of the ink pads then within a few days got an error code E-11 which stopped the printer working completely (ink waste collector full and needed a counter reset). Searched for issue and Bootstrappin' on Youtube talked through a fix using WIC Utility. The hardest part of the whole process for me was getting the ink waste collector off the printer and washing out the pads. The WIC Utility was really easy to install and use and has fixed the problem straight away. Wouldn't hesitate to recommend.
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