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  Mark Wainwright 2022-11-15 18:03:40  
  Very impressed! After a fruitless search for official Epson support for the Waste Ink error I found a YouTube video showing how to remove and clean the ink pads but still needed to reset the counter. After some initial "Is this unofficial 3rd Party Solution a scam?" trepidation I took a chance on the WIC reset tool and now, about half an hour (mainly spent drinking tea and waiting for the key to be emailed) and 6 quid later I have a fully functioning XP-342. In the meantime, Epson UK responded to a message I sent them on Twitter, telling me that I could send the printer away to their service centre for an unspecified period of time and pay them £48 to have the ink pads changed and the counter reset. All with a caveat that having "tampered" with the ink pads myself, the service centre might refuse to fix the printer. Thanks for a great piece of kit which has saved me a lot of time, effort and money.
  Joseph Hare 2025-03-29 19:59:22  
  I replaced the waste ink tank and thought all was good until I received the dreadful message that ink pad was at the end of service life. I had previously downloaded the WIC program. I was skeptical, but figured I would give it a shot. I ordered a key, installed it, and had to play around a little bit, but finally got the all clear. Could not be happier. Highly, highly, highly recommend it.
  abdul kabir hakimi 2015-04-21 09:37:12  
  thanks from 2manuals supporting site to solve our problems...
   2013-09-11 01:45:10  
  Ok I used your reset system ,after trying the Epson one, YOURS WORKED IMMEDIATELY WOW WHAT A TIME SAVER, THANKS FRED BENCIVENGA ASLI VIDEO PRODUCTION LONG ISLAND , NY. USA
  nguyen ho 2020-07-30 17:09:13  
  Epson never fails us in terms of giving technical support, they give 100% customer satisfaction...thank you until I need your support again. ☺☺☺☺☺
  lee byoung kyu 2008-04-16 01:54:28  
  Thank you. It worked!
  zup vlad 2017-04-10 17:05:27  
  Dear Team WIC, I was ready to buy a new Epson R800 printer today after failing all weekend to get my printer to work despite trying every technique suggested on the internet including the SSC Service Utility that still doesn't work for whatever reason?? Thank you for your help and the printer is working 100% wonderfully again now with your reset utility!!! GOOD is not enough of a rating for your Firm - GREAT is much better *****10/10***** Much appreciate your service :), Ivor.
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