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  Jimmie Tabor 2012-01-26 23:01:47  
  Your live support saved the day for me and my Epson Artisan 800. Was ready to junk it but with your excellent service am up and running again. Sure beats Epson whom offered a small discount on a new purchase thanks John. Jim T.
  JOHN WHITE 2020-01-22 02:49:13  
  I am amazed! The reset worked on our Epson XP-610 wireless printer without a USB cable connecting the computer and the printer right beside it and below the modem. We are grateful. Now I need to send back the USB cable I ordered; it arrived while we were printing Bible study materials being sent from my wife's Surface Pro in the dining room. The Epson is performing like new! Thank you!
  Joanne Phanco 2024-10-23 16:30:21  
  Still using an old Epson ET-2550, got a warning that there was a problem with one of the ink pads then within a few days got an error code E-11 which stopped the printer working completely (ink waste collector full and needed a counter reset). Searched for issue and Bootstrappin' on Youtube talked through a fix using WIC Utility. The hardest part of the whole process for me was getting the ink waste collector off the printer and washing out the pads. The WIC Utility was really easy to install and use and has fixed the problem straight away. Wouldn't hesitate to recommend.
  Charles Brown 2012-06-22 20:30:54  
  Thrilled to bits - I thought my trusty printer was destined for the scrap heap ( although nothing wrong except it would no longer operate due to "ink pad full") and I would have to buy new, until I alighted on your product . Also if the ink pad actually causes problem tyou advise where I can buy a replacement kit and do it myself. You perform a great service to printer users. Well done!
  luis espitia 2017-09-16 08:15:16  
  Put in the rest key, 20 seconds later up and running, great product, will continue to use you in the future and will recommend to friends, thanks a lot.
  TING YU Chuang 2013-04-24 17:34:51  
  Absolutely brilliant product so easy and done with the press of a button will defetnetly be using again ! Thanks ! Printer model: Epson r265
  sabir ali 2018-05-01 02:18:31  
  The procedure was easy. I used the trial version, and my printer is now working. I will buy the reset key next time. I recommend this fix. Thank you....
  Pierre-Yves Gibello 2020-01-23 22:33:55  
  Perfect: reset an Epson XP-700 counters within a minute. Worth 10$ :)
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