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We are in business since 2002 and do our best to give our customers perfect service!
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| Faith Hutson | 2025-07-19 19:22:35 | | The process of resetting my printer after replacing the ink pad was so incredibly easy. The instructions were very clear and my printer reset immediately | |  | Cristian Bonomo | 2020-08-16 22:31:02 | | It took me a while to actually understand how to locate the Epson Status Monitor 3. It was a simple disable after that and a simple running of the program after that. I am up and running again!!! Thanks. | | | Philip Short | 2012-12-18 01:54:12 | | Thank you SO SO SO much for making this available for Mac. You can't imagine how much hassle you've saved me - trying to get a Windows machine to run a reset utility on... Excellent service altogether. Many thanks from Ireland! | | | Cheng Lin Wu | 2017-04-20 04:14:15 | | Thank You so much I was in tears, right in the middle of a project the printer died. You saved me | | | ALPHONCE ODHIAMBO | 2020-09-17 13:46:09 | | thank you for saving my day.God Bless and more power | | | Michael Russo | 2026-01-08 22:17:23 | | This was one of the most satisfying on-line experience I have EVER experienced!
It started with some slightly suspicious message appearing on our (usually functional) 2019 Epson ET-2760 ink jet printer:
“The Inkpad Needs Service. Contact Epson.”
My wife, who has been the person diligently tending to the Epson, had surrendered because Epson was TOTALLY unresponsive.
So then it was my turn. I did the only thing I ever do when confronted with a potential fiasco like this: I entered the mysterious Epson message into my Google search engine. Up popped information about a "WIC Reset Utility" that seemed to make sense. I downloaded the TRIAL version, which would theoretically be able to “reset” the Epson’s Inkpad counter One Time. Say Wha?!?
Bottomline: It worked HEROICALLY, so I I have gone ahead and purchased the actual WIC Reset Utility software. I am imagining that if this message ever appears again I will now be able to work around it.
This software literally SAVED our old Epson printer, for which I will be eternally grateful.
NGUYEN VAN CHIEN is 100% The Real Deal!
Thank you kind sir for the wonderful technology you have created, and are sharing with the rest of a grateful world! | | | talant 51 | 2020-02-01 16:53:00 | i reset with the key that i got and nothing worked. it still shows that the carts are not genuine. what a waste of time. it sat here for 12 hours on the "do not turn off printer" epson wf-7210.... give me back the $30 i spent or give me more keys to try again. order #18740047
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According to your Order number - You have purchased RESET Key ($9.99) which is required for Wate Ink Counters reset. If You want to downgrade firmware - You have to buy FIRMWARE Key ($19.99) | | | Paul Jumbo | 2019-04-19 18:47:57 | I had Epson WF-2650 and it wasn't printing fully, skipping lines, even though colors were full.
I did a lot of cleaning, head cleaning, put new cartridge but no luck. I did some head cleaning using glass cleaner and syringes as shown on various youtube video.
After that, my printer didn't recognize two of the cartridges. I tried everything, cleaning contacts etc, nothing worked.
I was finally going to buy new cartridges however stores were closed today so I decided to look for chip-resetting tool but nothing good was available locally.
I came across this WIC reset utility and was really skeptical if it will work. I took the chance, bought the key, used the tool to reset firmware to chipless firmware, it was successful at the first go.
At this point, printer showed all ink levels 100%. I printed a test page and it came out perfect.
To make it even more interesting for me, I live in Europe and during one of the trip, I bought two sets of XL cartridges for this same model but printer didn't recognize in the past and I was going to throw them since these were no good for my EU model. I tried these again after chip reset firmware and voila, they works too.
I am amazed at the propaganda of these printer manufactures that even original printer cartridges from US didn't work on the model here in EUROPE, these used to fit perfectly but printer wouldn't recognize however, now they works too.
Today, I was almost ready to trash my 2.5 yr old and not much used printer but after a lot of trying and finally using WIC reset utility, the printers works like new and saved me a lot!
These were the best 20 CHF/USD I spent today!
Thank you very much and I don't need to worry about relying on a hardware chip-reset tool. I will now be able to use US model cartridges and re-fill i like without having to worry. I even printed some photos using this same printer on photo paper today and printer did an excellent job. | |
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