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We are in business since 2002 and do our best to give our customers perfect service!
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| Paul Jumbo | 2019-04-19 18:47:57 | I had Epson WF-2650 and it wasn't printing fully, skipping lines, even though colors were full.
I did a lot of cleaning, head cleaning, put new cartridge but no luck. I did some head cleaning using glass cleaner and syringes as shown on various youtube video.
After that, my printer didn't recognize two of the cartridges. I tried everything, cleaning contacts etc, nothing worked.
I was finally going to buy new cartridges however stores were closed today so I decided to look for chip-resetting tool but nothing good was available locally.
I came across this WIC reset utility and was really skeptical if it will work. I took the chance, bought the key, used the tool to reset firmware to chipless firmware, it was successful at the first go.
At this point, printer showed all ink levels 100%. I printed a test page and it came out perfect.
To make it even more interesting for me, I live in Europe and during one of the trip, I bought two sets of XL cartridges for this same model but printer didn't recognize in the past and I was going to throw them since these were no good for my EU model. I tried these again after chip reset firmware and voila, they works too.
I am amazed at the propaganda of these printer manufactures that even original printer cartridges from US didn't work on the model here in EUROPE, these used to fit perfectly but printer wouldn't recognize however, now they works too.
Today, I was almost ready to trash my 2.5 yr old and not much used printer but after a lot of trying and finally using WIC reset utility, the printers works like new and saved me a lot!
These were the best 20 CHF/USD I spent today!
Thank you very much and I don't need to worry about relying on a hardware chip-reset tool. I will now be able to use US model cartridges and re-fill i like without having to worry. I even printed some photos using this same printer on photo paper today and printer did an excellent job. | |  | Giuseppe Palumbo | 2018-02-28 11:30:18 | | IT WORKED!!!!! I just wanted to say THANK YOU SO MUCH!!!!! WOW. Smarties like the ones that started/involved in this company is what makes life a little easier. Thank you SO MUCH once again!!!!
VERY Sincerely,Marissa Smith | | | Gerard van Bennekom | 2019-06-18 14:00:12 | | Much easier then I had expected.
Downloaded the program, purchased the key, switch off and on the printer and that was it!
The printer works again. | | | Ian Jones | 2012-08-11 17:15:25 | | This is my second purchase today, for the same utility.
Purchased under \"ian@cinnamoncafe.com\", had no end of problems. Once I paid the system did not let me in. Tried to change the password and it sent me 3 updates to the correct address, then informed me that the e-mail and password where both incorrect. Still have no joy.
Decided to register again at ian@jonesi.demon.co.uk, and everything worked smoothly! | | | duncan taylor | 2013-06-18 14:53:42 | | Model epson BX630 - Epson offfered no help when i asked what i could do after getting waste ink error after 3 months worked a treat saved me trashing a perfectly good working printer. Eco friendly recyle that old printer. Many thanks guys Dunc in the uk | | | kone sekou | 2025-04-25 23:03:05 | | i have and will always bee using EPSON NOT only for the printing quality but also for the long time solution provided
thank you | | | nguyen ho | 2020-07-30 17:09:13 | | Epson never fails us in terms of giving technical support, they give 100% customer satisfaction...thank you until I need your support again. ☺☺☺☺☺ | | | mohammed kateeb | 2006-01-02 01:40:38 | | i just wnna thank u for ur gret websit becoz its so easy and shortly . by other wise i need u to info me about service manual if it has trouble codes and diagnostic and troubleshooting procedures ?......thanx | |
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