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We are in business since 2002 and do our best to give our customers perfect service!
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| Georg Schmalholz | 2020-07-31 13:10:13 | | The method described in program was easy to follow. My only problem was having no computer shortcut. The information which came with the key explained it to me, again no problem. It the reset worked.
Best buy I have made this Year!!
Gerald | |  | Joanne Phanco | 2024-10-23 16:30:21 | | Still using an old Epson ET-2550, got a warning that there was a problem with one of the ink pads then within a few days got an error code E-11 which stopped the printer working completely (ink waste collector full and needed a counter reset). Searched for issue and Bootstrappin' on Youtube talked through a fix using WIC Utility. The hardest part of the whole process for me was getting the ink waste collector off the printer and washing out the pads. The WIC Utility was really easy to install and use and has fixed the problem straight away. Wouldn't hesitate to recommend. | |  | ko pink | 2014-06-18 13:23:30 | | thank that is fine.next i am down other counter reset software. | |  | Omar Tamimi | 2023-09-18 19:50:57 | | It actually worked for me, the printer is working and ready to go! Cheers from Palestine! | |  | Garnett Stokes | 2011-01-09 12:37:59 | | My Epson R2880 stopped printing and showed alternating ink and paper flashing lights. I had an extended warranty that I purchased with the printer but because I didn\'t register the warranty within 30 days I was told by Mack Camera that they would not honor the warranty. So after much research and web surfing I found myself at 2manuals.
I wasn\'t even sure that the wic was the problem and I had serious doubts about spending more money on what could just be another scam like the extended warranty was. However like one reviewer said, what was $9.99.
Well I downloaded the program, obtained the $9.99 pin code, loaded the software, and exactly as the video shows I was up and running.
I couldn\'t believe it when the printer sprung to life and was ready to print.
Hey, try it. You\'ll be glad you did. | |  | Paul Jumbo | 2019-04-19 18:47:57 | I had Epson WF-2650 and it wasn't printing fully, skipping lines, even though colors were full.
I did a lot of cleaning, head cleaning, put new cartridge but no luck. I did some head cleaning using glass cleaner and syringes as shown on various youtube video.
After that, my printer didn't recognize two of the cartridges. I tried everything, cleaning contacts etc, nothing worked.
I was finally going to buy new cartridges however stores were closed today so I decided to look for chip-resetting tool but nothing good was available locally.
I came across this WIC reset utility and was really skeptical if it will work. I took the chance, bought the key, used the tool to reset firmware to chipless firmware, it was successful at the first go.
At this point, printer showed all ink levels 100%. I printed a test page and it came out perfect.
To make it even more interesting for me, I live in Europe and during one of the trip, I bought two sets of XL cartridges for this same model but printer didn't recognize in the past and I was going to throw them since these were no good for my EU model. I tried these again after chip reset firmware and voila, they works too.
I am amazed at the propaganda of these printer manufactures that even original printer cartridges from US didn't work on the model here in EUROPE, these used to fit perfectly but printer wouldn't recognize however, now they works too.
Today, I was almost ready to trash my 2.5 yr old and not much used printer but after a lot of trying and finally using WIC reset utility, the printers works like new and saved me a lot!
These were the best 20 CHF/USD I spent today!
Thank you very much and I don't need to worry about relying on a hardware chip-reset tool. I will now be able to use US model cartridges and re-fill i like without having to worry. I even printed some photos using this same printer on photo paper today and printer did an excellent job. | |  | Gerry McNeilly | 2009-12-31 07:30:21 | | Thanks John, I received your reply and downloaded the correct version.
I appreciate the prompt customer service, and I plan on
returning as a customer.
Regards,
Gerry McNeilly | |
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