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We are in business since 2002 and do our best to give our customers perfect service!
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| Charles Brown | 2012-06-22 20:30:54 | | Thrilled to bits - I thought my trusty printer was destined for the scrap heap ( although nothing wrong except it would no longer operate due to "ink pad full") and I would have to buy new, until I alighted on your product . Also if the ink pad actually causes problem tyou advise where I can buy a replacement kit and do it myself. You perform a great service to printer users. Well done! | |  | santiago carlos | 2004-06-26 18:59:49 | | Printer is now fixed and working fine. Thank you very much for your help. (I have already \"recommended \" your site to a friend who was having a problem with his printer. Further if (when) I have a problem with any of my other printers, (Canon S600 and Cannon i560), if a manual is
needed, I will revisit. | | | Michael Russo | 2026-01-08 22:17:23 | | This was one of the most satisfying on-line experience I have EVER experienced!
It started with some slightly suspicious message appearing on our (usually functional) 2019 Epson ET-2760 ink jet printer:
“The Inkpad Needs Service. Contact Epson.”
My wife, who has been the person diligently tending to the Epson, had surrendered because Epson was TOTALLY unresponsive.
So then it was my turn. I did the only thing I ever do when confronted with a potential fiasco like this: I entered the mysterious Epson message into my Google search engine. Up popped information about a "WIC Reset Utility" that seemed to make sense. I downloaded the TRIAL version, which would theoretically be able to “reset” the Epson’s Inkpad counter One Time. Say Wha?!?
Bottomline: It worked HEROICALLY, so I I have gone ahead and purchased the actual WIC Reset Utility software. I am imagining that if this message ever appears again I will now be able to work around it.
This software literally SAVED our old Epson printer, for which I will be eternally grateful.
NGUYEN VAN CHIEN is 100% The Real Deal!
Thank you kind sir for the wonderful technology you have created, and are sharing with the rest of a grateful world! | | | Paul Jumbo | 2019-04-19 18:47:57 | I had Epson WF-2650 and it wasn't printing fully, skipping lines, even though colors were full.
I did a lot of cleaning, head cleaning, put new cartridge but no luck. I did some head cleaning using glass cleaner and syringes as shown on various youtube video.
After that, my printer didn't recognize two of the cartridges. I tried everything, cleaning contacts etc, nothing worked.
I was finally going to buy new cartridges however stores were closed today so I decided to look for chip-resetting tool but nothing good was available locally.
I came across this WIC reset utility and was really skeptical if it will work. I took the chance, bought the key, used the tool to reset firmware to chipless firmware, it was successful at the first go.
At this point, printer showed all ink levels 100%. I printed a test page and it came out perfect.
To make it even more interesting for me, I live in Europe and during one of the trip, I bought two sets of XL cartridges for this same model but printer didn't recognize in the past and I was going to throw them since these were no good for my EU model. I tried these again after chip reset firmware and voila, they works too.
I am amazed at the propaganda of these printer manufactures that even original printer cartridges from US didn't work on the model here in EUROPE, these used to fit perfectly but printer wouldn't recognize however, now they works too.
Today, I was almost ready to trash my 2.5 yr old and not much used printer but after a lot of trying and finally using WIC reset utility, the printers works like new and saved me a lot!
These were the best 20 CHF/USD I spent today!
Thank you very much and I don't need to worry about relying on a hardware chip-reset tool. I will now be able to use US model cartridges and re-fill i like without having to worry. I even printed some photos using this same printer on photo paper today and printer did an excellent job. | | | luiz de puala | 2020-06-04 00:54:21 | | The program worked great. Easy to understand instructions. thanks a lot! | | | Jack Vikati | 2025-03-17 02:23:07 | | Reset key itself WORKS, hurrah! 5 stars. BUT . . . it was a struggle to get the download. Our MacBook which is a few years old does not allow the download to be installed because Apple blocks "unrecognized developers." That should be taken care of or a warning should be placed on all promotional materials related to WIC RESET KEY.
I was able to get the download onto my old Apple desktop which has not had operating system updates. That's how I finally purchased the reset key.
Please tell me why the whole business of the reset key, after replacing the ink pads, is not an example of contrived malicious obsolescence? I was tied up for hours, cursing the Epson company, and a breath away from buying a new printer, adding plastic waste into our environment. I liken my experience to changing a car's oil filter and then needing a code to start the car again. | |
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