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We are in business since 2002 and do our best to give our customers perfect service!
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| Luca Pala | 2020-11-20 08:23:27 | | tHIS SAVES MY DAY. Used code TRIAL it really works! :D | |  | Cheng Lin Wu | 2017-04-20 04:14:15 | | Thank You so much I was in tears, right in the middle of a project the printer died. You saved me | | | hamacher rainer | 2015-09-26 00:51:30 | Today my Epson printer stopped working. I have the tool they provide to reset the ink pad counter but it simply reports network error after network error trying to connect to the Epson server.
Since its Christmas eve and I need to print some gifts for my kids I was totally hooped until I found you guys. I just want to thank you for doing what Epson was unable to do. They suck, you rock!
Robert | | | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | | | John Briggs | 2012-01-26 19:19:33 | | Worked straight out of the box and in a few minutes I was up and running again. | | | Gerry McNeilly | 2009-12-31 07:30:21 | | Thanks John, I received your reply and downloaded the correct version.
I appreciate the prompt customer service, and I plan on
returning as a customer.
Regards,
Gerry McNeilly | |
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Total customers: 441004
Customers online: 132
