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We are in business since 2002 and do our best to give our customers perfect service!
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| sophin im | 2012-01-25 13:17:09 | | very helpful with the live support and got me just what i needed. Thanks John | |  | Marc FRANCOIS | 2024-12-11 16:29:30 | | Hi, I'm particularly satisfied of the Wic Reset Utility I just used for the 3rd time (2020, 2022 and now) for my Epson WP635 Printer. I had felt pads left from the last time, easily replaced them thanks to the excellent instructions found on octoink's site, then bought a new key and re-intitialized my printer in minutes. My printer is now renewed for 2 years!
Very very satisfied. Many thanks.
MF, France | | | mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | | | Gr Kennedy | 2020-05-31 10:34:19 | | I don't like throwing something (a printer in this case) away and consuming our earth's resources (buying a new printer) just because Epson make it difficult for me to avoid doing this. I wish Epson would make products that can be maintained by the product owner and this way contributes to the well being of our planet.
This reset utility worked 'as described' and now, having cleaned my ink pads, I can get more value from the printer I already own.
Thanks for this reset software. | | | K A R Wright | 2010-07-28 20:57:29 | | Have to confess I was a bit dubious about spending the money and whether it would be worthwhile, but am pleasantly surprised. Where others charge almost as much for a couple of single pages of info of little use, your manual is the complete one and indeed well worth the cost. Hoping it's going to enable my printer support guy to fully fix the problem with mine and save me having to shell out a LOT more to get another printer. Thanks. | |
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