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We are in business since 2002 and do our best to give our customers perfect service!
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| ann weston | 2022-09-01 07:15:35 | I bought one reset key and it hasn't even been a month yet and my printer is already telling me that the ink pad needs service. All of these good reviews that I have read on here is the reason i took a chance and purchased a reset key. I have not been able to use my printer at all. I am highly pissed off that not even a month after purchasing the one reset key and my printer is back at it again. I want a refund or to be able to try another reset code. this is a bunch of B.S.
REPLY:
Waste counters doesn't have any relation to how much time did user used the printer. Waste counters increase when printhead cleaning is performed. One printhead cleaning takes about 3-4% of waste counter. So if user make 25-30 printhead cleanings - the waste ink counters will reach 100% and overflow. Doesn't depend on time you will make this cleanings - in 1 month or in 1 year or in 1 day or in 3 years. Usually when printer is new and using Epson original inks - -there will be no need to make printhead cleanings. After Epson inks finish - users often buy third party inks - they have not so good quality as Epson and may clog printhead more often. So after Epson inks finish - users make printhead cleanings more often - as a result - after 20-30 printhead cleanings - counters overflow. So - try to make printhead cleanings less often.
Only ONE thing what does Reset Key - it resets waste ink pads counters to ZERO. Doesn't matter counters will be reset by yourself using Reset key ($9.99) or by Epson Service Center engineer ($50) - the result will be the same - counters will become 0%
Conclusion: use high quality inks!
| |  | Nelson Masayon | 2013-03-03 18:44:17 | | Thank you so much! I saved two trips to the service center and saved more for the charges and time spent!!! | | | Jerome Cañas | 2018-07-26 04:46:54 | | HI, pls. send me your email to this email address jeromecuenca1989@gmail.com
I purchased 25 keys from your websete but i cant use it because according to your instructions i need to send my id to your email so that you can make a license for my product. Pls. help. Thank you! | | | edu col | 2006-12-16 12:50:56 | | Dear Mr.
eval program
thanks
Eduin Col | | | diego ceballos | 2018-07-08 16:52:57 | | Thank you so much.
Your Product is Amazing and your Service Fantastic!
Keep doing what you are doing, yours is the standard that others should be measured by.
I really cannot say enough....so Professional and thank you to Lisa.
If you have any further questions or concerns please do not hesitate to contact me.
Regards, Robert Dogrusever | | | mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |
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