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We are in business since 2002 and do our best to give our customers perfect service!
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| Peter Olsen | 2022-06-09 22:08:29 | | Worked perfectly on my Epson XP-950. The "Trial" option made it possible for me to verify that the software works as expected before I purchased a key. Having just purchased a key, I successfully reset the waste counters to zero. I also bought the new wastepads from OctoInk.co.uk.
Great software which saved me a lot of money, thank you. | |  | John Cleland | 2012-06-25 21:40:49 | | I am extremly happy with the ease of use and the printer has apparently been rest Thank You | |  | Pornchai Waiyakhrut | 2009-12-15 02:25:51 | | Just wanted to say thanks for your prompt service. I received the manual and have printed it. | |  | Georgia Dippel | 2016-12-07 21:59:08 | | My Epson R260 quit working- read up online what the cause was (counters in printer).
I downloaded the WIC Utility package and sure enough the counter was at 100.70%.
I downloaded the Reset Key- at first it didn't work. Turned the printer off & on as instructed. Still didn't work. Finally I turned the monitoring on- reset the printer. Then turned monitoring off again and reset the printer & it finally worked.
I think the monitoring just got hung up somehow- computers!!!
I'm very thankful I'm good for another few years. It only cost $9.99 instead of the price of buying another printer (and I have all these ink cartridges that would go to waste)- OR a repair bill & would be without it while being fixed.
Would I buy another Epson printer- NO- but would I recommend 2manuals for the fix- Definitely. | |  | jose quintero | 2016-11-27 23:26:18 | | As always, your program worked great and my printer is back working. Thanks again. Your company is great! | |  | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | |  | Ілона Єфімцева | 2025-05-28 10:47:21 | | Придбала ключ скидання відпрацьованих чорнил, після оплати протягом кількох хвилин ключ надійшов на пошту. Ще кілька хвилин і мій принтер знову працює!!! Дякую!!!! | |  | MIZIKE G. | 2025-11-14 16:23:29 | | 11-14-2025 - I JUST USED THE DOWNLOADED UTLITY PROGRAM AND BOUGHT THEIR $9.99 CODE FOR PURPOSE OF RESETTING THE INK WASTE COUNTER BULLSHIT ( EPSON ET-4550 SEVERAL YEARS OLD ) WHICH I NEVER HEARD OF UNTIL LAST WEEK WHEN THE PRINTER WOULDN'T DO ANYTHING BUT TELL ME TO CONTACT EPSON. LOL- NOPE - CHAT GTP GAVE ME THE INFO FROM HERE, USED IT AND WORKED - TOOK ABOUT 5 MINUTES - ( I HOWEVER - DIDNT ACTUALLY CLEAN OR EMPTY THE INK WASTE OR WHATEVER - IM HOPING FOR THE BEST, ASSUMING ITS OLD ENOUGH THAT IT HAS DRYED ON ITS OWN. - THIS PART ISNT RECCOMENDED TO MY UNDERSTANDING - BUT ILL FIND OUT I SUPPOSE) BUT LONG STORY SHORT - EAST TO USE DOWNLOADED UTILITY, AND RESET KEY FOR 10 BUCKS WORKED - ABOUT 5 MINUTES OR LESS PROCESS. REAL SHIT - MIZIKE | |
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