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We are in business since 2002 and do our best to give our customers perfect service!
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| Georgia Dippel | 2016-12-07 21:59:08 | | My Epson R260 quit working- read up online what the cause was (counters in printer).
I downloaded the WIC Utility package and sure enough the counter was at 100.70%.
I downloaded the Reset Key- at first it didn't work. Turned the printer off & on as instructed. Still didn't work. Finally I turned the monitoring on- reset the printer. Then turned monitoring off again and reset the printer & it finally worked.
I think the monitoring just got hung up somehow- computers!!!
I'm very thankful I'm good for another few years. It only cost $9.99 instead of the price of buying another printer (and I have all these ink cartridges that would go to waste)- OR a repair bill & would be without it while being fixed.
Would I buy another Epson printer- NO- but would I recommend 2manuals for the fix- Definitely. | |  | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | | | William Koston | 2026-01-02 21:49:43 | | I was almost ready to purchase a new printer and then I stumbled upon this website.
The "reset key" worked like a charm, just take it slow and follow the instructions. | | | Krzysztof Luczak | 2016-07-25 04:01:38 | | And after proceeding the counter reset my Epson printer works fine!
So thank you very much for your very good service.
Many greetings from Germany | | | Mark Oblena | 2011-06-07 06:27:20 | | It saved my printer Epson Stylus Photo 1390. Got the key in less than 5 minutes! Great!!! | | | Alan Perelman | 2010-09-03 12:48:07 | | I am well pleased with your product and will recommend it to as many as possible... | | | adrian dionisio | 2017-03-06 20:18:29 | | Everything works good for resetting printers. I hope the developer would ad Epson WF-3620 too. I use wic reset utility whenever I do repair on printers. Hopeful that the developer would add my very own printer WF-3620 on the list. God bless to the maker and developers of wic reset utility | |
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