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We are in business since 2002 and do our best to give our customers perfect service!
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| mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |  | kumar tulva | 2013-03-03 15:40:02 | | its vary fast and it is lenthi process, I required to rectify my printer | | | Warren Ryland | 2013-07-21 10:09:23 | | The reset utility works great for my Artisan 700.
Thank you SO SO SO much for making this available for Mac. You can\'t imagine how much hassle you\'ve saved me - trying to get a Windows machine to run a reset utility on... Excellent service altogether. Many thanks from Ireland! | | | Sioux-Marie Majores | 2022-09-09 13:57:11 | | Fantastic. Does exactly what it says. Easy to use and saved many a printer from the waste tip. | | | mohammed kateeb | 2006-01-02 01:40:38 | | i just wnna thank u for ur gret websit becoz its so easy and shortly . by other wise i need u to info me about service manual if it has trouble codes and diagnostic and troubleshooting procedures ?......thanx | | | Joanne Phanco | 2024-10-23 16:30:21 | | Still using an old Epson ET-2550, got a warning that there was a problem with one of the ink pads then within a few days got an error code E-11 which stopped the printer working completely (ink waste collector full and needed a counter reset). Searched for issue and Bootstrappin' on Youtube talked through a fix using WIC Utility. The hardest part of the whole process for me was getting the ink waste collector off the printer and washing out the pads. The WIC Utility was really easy to install and use and has fixed the problem straight away. Wouldn't hesitate to recommend. | |
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