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This Service Manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer.

This manual consists of 6 chapters and Appendix.

CHAPTER 1. PRODUCT DESCRIPTION
CHAPTER 2. OPERATING PRINCIPLES
CHAPTER 3. TROUBLESHOOTING
CHAPTER 4. DISASSEMBLY / ASSEMBLY
CHAPTER 5. ADJUSTMENT
CHAPTER 6. MAINTENANCE
APPENDIX Provides the following additional information for reference:
• Electric circuits
• Exploded diagram

FORMAT: High resolution PDF document!

Zip archive: PdF document 11 935 kB

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We are in business since 2002 and do our best to give our customers perfect service!

Jhazmin Raya

2020-08-18 20:35:17

I have modified the firmware of an Epson wf3620 with the firmware key to make the printer run with chipless ink cartridges. The instructions were clear but must be followed exactly in order for the process to be successful. I am very happy with the result as I have the freedom to use oem ink or not depending on my needs. No oem cartridges now work perfectly well. Well done wic utility people. regds, Peter.

david lamb	2011-08-03 22:59:17
Hi, This is the second time I have reset my waste ink counter in about 18 months. Disappointed that the key I ordered (OS X Mac version) came to me as an exe. Luckily I had anticipated this and had a PC at the ready. That of course worked like a charm. Thanks anyway.

jose quintero	2016-11-27 23:26:18
As always, your program worked great and my printer is back working. Thanks again. Your company is great!

Johan de Wit	2012-10-15 11:52:55
I don't believe...but real this program works perfect, can continue with printing. Regard, from the Netherlands

Gr Kennedy

2020-05-31 10:34:19

I don't like throwing something (a printer in this case) away and consuming our earth's resources (buying a new printer) just because Epson make it difficult for me to avoid doing this. I wish Epson would make products that can be maintained by the product owner and this way contributes to the well being of our planet. This reset utility worked 'as described' and now, having cleaned my ink pads, I can get more value from the printer I already own. Thanks for this reset software.

Rainer Kleber	2021-10-26 23:25:03
Just want to say thank you for a most helpful product which does exactly what it says. Followed all instructions, replaced waste ink pads and we have a working printer again. For very little outlay. Congratulations on running an excellent business. Have a good day, Rainer Kleber

Kirill Kubasov	2020-07-09 06:57:09
My Epson XP-821 has been reset successfully to 80%. Thanks so much for solving my problem!