AcuLaser Color 2000 Printer
Service Manual

$8.99
AcuLaser Color 2000 Printer<br> Service Manual
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This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of EPSON AcuLaser Color 2000. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the
precautions on the preceding page

The chapters are organized as follows:

CHAPTER 1. PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product

CHAPTER 2. OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the product

CHAPTER 3. TROUBLESHOOTING
Provides the step-by-step procedures for troubleshooting

CHAPTER 4. DISASSEMBLY AND ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product

CHAPTER 5. ADJUSTMENTS
No adjustment is required for this product

CHAPTER 6. MAINTENANCE
Provides preventive maintenance procedures for servicing the product

APPENDIX
Provides the following additional information for reference:
-MCU Internal Connection Diagram
-Component Layout
-Exploded Diagram
-Circuit Diagram

Contents

Chapter 1 Product Descriptions
1.1 Overview
1.2 Controller Unit Specifications
1.2.1 Controller Basic Specifications
1.2.2 Engine Specifications
1.2.3 Process Specification
1.2.4 Paper Specification
1.2.5 Sensors
1.2.6 Reliability, Durability, Serviceability
1.2.7 Operating Conditions (Including Consumables)
1.2.8 Storage and Transport Environments (Including Consumables)
1.2.9 Electrical Characteristics
1.2.10 Applicable Standards and Regulations
1.2.11 Consumable Specifications
1.2.11.1 Developer cartridges
1.2.11.2 Photoconductor kit
1.2.11.3 Waste Toner Collector
1.2.11.4 Fuser Kit
1.2.11.5 Transfer Belt Unit
1.3 Interface Specifications
1.3.1 Parallel Interface Specifications
1.3.2 Ethernet Interface Specifications
1.3.3 Optional Interface Specifications
1.4 Control Panel
1.4.1 Exterior View and Names
1.4.1.1 LED Description
1.4.2 Button Functions
1.4.3 One Touch Setting Modes
1.4.4 Panel Setting Item List
1.4.5 Explanation of Each Setting Menu and Items
1.4.5.1 Printing Menu
1.4.5.2 Tray Menu
1.4.5.3 Config Menu
1.4.5.4 Setup Menu
1.4.5.5 Maintenance Menu
1.4.6 Service Operations
1.5 About RAM Expansion
1.6 Engine Restrictions
1.6.1 Restriction on Printing Speed
1.6.1.1 Toner Duty Restrictions
1.7 Handling Precautions
1.7.1 Caution when there is a Power Failure
1.7.2 Caution Regarding High Temperature Parts

Chapter 2 Operating Principles
2.1 Mechanism Overview
2.1.1 Gear Roller Arrangement
2.2 Printing Process
2.2.1 Paper Feed Mechanism
2.2.1.1 Tray 1
2.2.1.2 Tray 2 (Cassette 1)
2.2.1.3 Tray 3 (Cassette 2)
2.2.1.4 Timing Roller
2.2.2 Charging Process
2.2.3 Exposure Process
2.2.4 Development Process
2.2.4.1 Toner Cartridge Rack
2.2.4.2 Toner Cartridge
2.2.4.3 Names of Unit Contacting Terminals
2.2.5 Transfer Process
2.2.5.1 Mid-Transfer Belt Unit
2.2.5.2 Mid-Transfer
2.2.5.3 Paper Transfer
2.2.6 Waste Toner Bottle
2.2.7 Suction Process
2.2.8 Fusing Process
2.2.8.1 Fusing Unit
2.2.8.2 Fusing Temperature Control
2.2.8.3 Fusing Oil Roll
2.2.9 Paper Eject Process
2.2.9.1 Duplex Unit (option)
2.3 Controller Board (C314MAIN) Operating Principles
2.3.1 Specification

Chapter 3 Troubleshooting
3.1 Troubleshooting Method
3.1.1 Troubleshooting Procedure
3.1.2 Power is not Applied
3.1.3 Self Check Function
3.2 Printer Message
3.2.0.1 Messages
3.2.1 Printer Message Details of Status Messages and Remedies
3.2.2 Details of Error Messages and Remedies
3.2.3 Details of Warning Messages and Remedies
3.2.4 .Service Call Error Messages 102
3.2.4.1 Engine Related Service Call Error Messages
3.2.4.2 Engine Related Service Call Error Troubleshooting
3.2.4.3 Controller Related Service Call Error Messages
3.3 Image Quality Troubleshooting

Chapter 4 Disassembly and Assembly
4.1 Overview
4.1.1 Cautions
4.1.2 Service Tools
4.1.3 Screws, Small Parts
4.1.4 Fuses
4.2 Disassembling Procedure
4.2.1 Overview
4.2.2 Before Disassembling the Printer
4.2.3 Outer Cover Removal
4.2.3.1 Front Cover Removal
4.2.3.2 Operation Panel Removal
4.2.3.3 Front Inner Cover Removal
4.2.3.4 Top Cover Removal
4.2.3.5 Left Cover Removal
4.2.3.6 Rear Controller Cover Removal
4.2.3.7 Rear Cover Removal
4.2.3.8 Rear Right Cover Removal
4.2.3.9 Left Rear Cover Removal
4.2.3.10 Rear Left Cover Removal
4.2.4 C314MAIN Board
4.2.4.1 C314MAIN Board Removal
4.2.4.2 Controller Box Removal
4.2.5 MCU (PWB-A Board) Removal
4.2.6 PU1 (Power Supply Board) Removal
4.2.7 High Voltage Board (HV1, HV2) Removal
4.2.7.1 HV1 (High Voltage Board) Removal
4.2.7.2 HV2 (High Voltage Board) Removal
4.2.8 Fusing Motor Removal
4.2.9 Transfer Motor Removal
4.2.9.1 PU1 Support Plate Removal
4.2.9.2 Transfer Motor Removal
4.2.10 Fusing Pressure Motor Removal
4.2.11 Fan Motor Removal
4.2.11.1 Power Supply Fan Motor Removal
4.2.11.2 Fusing Fan Motor Removal
4.2.11.3 Transfer Belt Fan Motor Removal
4.2.11.4 Cooling Fan Motor Removal
4.2.12 Laser Safety Switch (CDRH-SW) Removal
4.2.13 Waste Toner Full Sensor Removal
4.2.14 MP Tray Paper Load
4.2.14.1 Paper Load Cover Removal
4.2.14.2 MP Tray Paper Load Solenoid Removal
4.2.15 MP Tray Paper Load Unit
4.2.15.1 Front Bearing for the MP Tray Paper Load Unit Removal 134
4.2.15.2 MP Tray Paper Load Unit Removal
4.2.16 Paper Cassette
4.2.16.1 Paper Size Switch Removal
4.2.16.2 Paper Near Empty Sensor Removal
4.2.16.3 Cassette Paper Load Solenoid Removal
4.2.17 Transfer Mechanism
4.2.17.1 Timing Roller Solenoid Removal
4.2.17.2 Middle Roller Solenoid Removal
4.2.17.3 Lower Paper Load Guide Removal
4.2.17.4 Timing Sensor Removal
4.2.18 OHP Sensor Removal
4.2.19 Developer Mechanism
4.2.19.1 Toner Empty Sensor Removal
4.2.19.2 Front Side Rack Bearing Removal
4.2.19.3 Rack Lock Lever Removal
4.2.19.4 Rack Black Position Sensor Removal
4.2.19.5 Developer Motor Assy. Removal
4.2.19.6 Rear Rack Bearing Removal
4.2.19.7 Rack Removal
4.2.20 PH (Print Head) Mechanism
4.2.20.1 PH Connector Removal
4.2.20.2 PH Cover Removal
4.2.20.3 PH Removal
4.2.21 Transfer Mechanism
4.2.21.1 Transfer Roller Pressure Solenoid Removal
4.2.21.2 Transfer Roller Pressure Sensor Removal
4.2.21.3 Suction Fan Motor Removal
4.2.21.4 Middle Paper Sensor Removal
4.2.22 Belt Cleaner Mechanism
4.2.22.1 Left Upper Support Plate Removal
4.2.22.2 Left Frame Plate Removal
4.2.22.3 Belt Cleaner Estrangement Position Sensor Removal .47
4.2.22.4 PWB-I (Belt Cleaner Control Board) Removal
4.2.23 Fusing Mechanism
4.2.23.1 Pressure Roller Estrangement Sensor Removal
4.2.24 Paper Eject Mechanism
4.2.24.1 Paper Eject Sensor Removal
4.2.25 Rack Motor Assy
4.2.25.1 Power Switch Removal
4.2.25.2 Rack Motor Assy. Removal
4.2.26 Duplex Unit
4.2.26.1 Duplex Paper Feed Sensor Removal
4.2.26.2 Duplex Unit Board Cover Removal
4.2.26.3 Duplex Unit Board (PWB-AD) Removal
4.2.26.4 Motor Cover Removal
4.2.26.5 Motor Plate Removal
4.2.26.6 Reverse Motor Removal
4.2.26.7 Duplex Paper Load Motor Removal
4.3 MCU Firmware Update
4.3.1 Tools
4.3.1.1 Update Method
4.3.2 Error Indication and Remedies
4.3.2.1 Caution when Error is occurred
4.4 Program ROM Update
4.4.1 Program ROM Update
4.4.1.1 Error Indication and Remedies
4.4.2 DIMM Module Copy

Chapter 5 Adjustment
5.1 Adjustment

Chapter 6 Maintenance
6.1 Maintenance
6.1.1 Replacement Parts
6.1.2 Cleaning

Chapter 7 Appendix
7.1 Overview
7.1.1 MCU Internal Connection Diagram
7.2 Component Layout
7.3 Exploded Diagram
7.4 Parts List
7.5 Circuit Diagram .

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We are in business since 2002 and do our best to give our customers perfect service!

  Mark Wainwright 2022-11-15 18:03:40  
  Very impressed! After a fruitless search for official Epson support for the Waste Ink error I found a YouTube video showing how to remove and clean the ink pads but still needed to reset the counter. After some initial "Is this unofficial 3rd Party Solution a scam?" trepidation I took a chance on the WIC reset tool and now, about half an hour (mainly spent drinking tea and waiting for the key to be emailed) and 6 quid later I have a fully functioning XP-342. In the meantime, Epson UK responded to a message I sent them on Twitter, telling me that I could send the printer away to their service centre for an unspecified period of time and pay them £48 to have the ink pads changed and the counter reset. All with a caveat that having "tampered" with the ink pads myself, the service centre might refuse to fix the printer. Thanks for a great piece of kit which has saved me a lot of time, effort and money.
  rozanna combs 2018-08-02 10:29:52  
  The 5 star tool. Very useful & helpful. Thanks team for developing this tool.
  john nantau 2019-10-18 23:19:41  
  Brilliant reset code worked a treat on my old XP-950 after replacing the waste ink pads.
  Jack Vikati 2025-03-17 02:23:07  
  Reset key itself WORKS, hurrah! 5 stars. BUT . . . it was a struggle to get the download. Our MacBook which is a few years old does not allow the download to be installed because Apple blocks "unrecognized developers." That should be taken care of or a warning should be placed on all promotional materials related to WIC RESET KEY. I was able to get the download onto my old Apple desktop which has not had operating system updates. That's how I finally purchased the reset key. Please tell me why the whole business of the reset key, after replacing the ink pads, is not an example of contrived malicious obsolescence? I was tied up for hours, cursing the Epson company, and a breath away from buying a new printer, adding plastic waste into our environment. I liken my experience to changing a car's oil filter and then needing a code to start the car again.
  svenn svenson 2012-03-05 19:14:52  
  THIS IS A MUST HAVE UTILITY This reset key worked perfectly for my Epson Artisan 800. I tried the Epson reset utility (free from Epson) many times. It would "reset" the counter to "40%", then upon turning printer off - on, it would revert to "0%" with the error message that the inkpads had reached their end of life. This also happened whenever I performed a head cleaning. For those of us who use a CIS (I am not affiliated with inkproducts.com - but have been using their CIS for a couple of years and LOVE the quality and service) - it is imperative to be able to reset this waste ink counter. I should also add, the waste ink pad issue is real - don't expect to simply reset the waste ink counter and go happily on your printing way - you will have a disaster and you will experience frequent head clogging. You MUST use an external waste ink disposal system - either make your own for $5 or buy one. THIS + the reset utility is what enables you to get the true value from your CIS-modified printer.
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