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  Jaqueline Rangel 2016-12-13 05:39:42  
  I don't get any reply to my email. Is there a customer service person at the business? My question is: I see that you have the "HP OfficeJet G85 Service Manual and Parts List". How many pages does the manual have? Please answer my question by email, myccma@gmail.com. Thanks in advance.
  sophin im 2012-01-25 13:17:09  
  very helpful with the live support and got me just what i needed. Thanks John
  MAX PRESS 2020-08-08 18:54:44  
  I successfuly and easily replaced my waste kit. Experienced only one issue on XP635: an unexpected screw made the replacement a bit difficult. I reported this point, hoping the leaflet could be updated. Best regards and congrats for this smart product. Marc, France
  ann weston 2022-09-01 07:15:35  
  I bought one reset key and it hasn't even been a month yet and my printer is already telling me that the ink pad needs service. All of these good reviews that I have read on here is the reason i took a chance and purchased a reset key. I have not been able to use my printer at all. I am highly pissed off that not even a month after purchasing the one reset key and my printer is back at it again. I want a refund or to be able to try another reset code. this is a bunch of B.S.
REPLY:
Waste counters doesn't have any relation to how much time did user used the printer. Waste counters increase when printhead cleaning is performed. One printhead cleaning takes about 3-4% of waste counter. So if user make 25-30 printhead cleanings - the waste ink counters will reach 100% and overflow. Doesn't depend on time you will make this cleanings - in 1 month or in 1 year or in 1 day or in 3 years. Usually when printer is new and using Epson original inks - -there will be no need to make printhead cleanings. After Epson inks finish - users often buy third party inks - they have not so good quality as Epson and may clog printhead more often. So after Epson inks finish - users make printhead cleanings more often - as a result - after 20-30 printhead cleanings - counters overflow. So - try to make printhead cleanings less often.
Only ONE thing what does Reset Key - it resets waste ink pads counters to ZERO. Doesn't matter counters will be reset by yourself using Reset key ($9.99) or by Epson Service Center engineer ($50) - the result will be the same - counters will become 0%
Conclusion: use high quality inks!

  Lloyd Robinson 2016-01-21 23:35:21  
  Could you please add reset for printers for the last Canon cartridges like PG545 and CL546, please? We have about 100 printers with full waste ink counter. Thank you.
  kennet bo 2009-01-25 21:14:51  
  realy worked. Thank you!
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