HP OfficeJet Family
Technical Solutions Support Guide

$9.99
HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

FORMAT: High resolution PDF document!
ZIP archive: 6 445 kB

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We are in business since 2002 and do our best to give our customers perfect service!

  hassan nasr 2020-05-26 22:14:43  
  First thoughts were $9.99 is a bit much but you've got to see this in context. My printer is perfectly ok. EPSON are trying to rip me off to buy a new one. These guys have the skills to let me get one over on those rip-offs at EPSON. Well done guys.
  Morris Gven 2015-02-27 14:36:17  
  Thanks for your advice. I had the printer Epson Pro 4900 attached to the network. Once I used the USB connection everything worked great. There were 2 ink channels that I could not clean. After poking around the internet I found discussion of air in the lines. Did an initial charge and now things are working perfectly. Thanks for a great product and tech support. Regards, Morris Gven
  HELIO MUTOVO 2011-04-28 14:53:48  
  AGRADECO MUITO PELA AJUDA PECO QUE VOU SEGUIR AS RECOMENDACOE DADAS
  Alex PA 2024-06-09 15:15:43  
  A stressed week with Epson-ET-2800... It worked perfectly. As I have the same problem again, I will definitely buy from them.
  Kenneth Astrop 2008-09-29 20:37:22  
  This is just what I need!
  David Wrather 2016-03-31 22:39:24  
  I have been struggling with a clogged head on my Epson Pro 4900 for weeks.
The Windex-on-a-papertowel-overnight solution has worked before; however, it was not clearing the nozzles this time.
Thanks to John\'s link ( http://forum.luminous-landscape.com/index.php?topic=77073.0 ) for guiding me to 2manuals.com!!
I purchased the SP4900 program and it was GREAT!
I used the Adjustments (Individual) program on Section 2 Head Related Checks and Adjustments, first at level CL3 then CL2 for the clogged colours channels and voila, my head is now fully functional again.
I have only browsed through the other SP4900 subroutines, but they will provide me with a full suite of maintenance routines that could be very useful in the future.

This program was fantastic. The only inconvenience was that it is a Windows .exe file and I am a Mac OSX user. I had to launch Windows 7 Pro in Fusion and conduct the maintenance; however, with so many Mac users needing this type of help for the Epson Pro printers, it would be great to have an OSX program option too. That being said, if you can run Windows on your computer and have an Epson Pro 4900, I highly recommend this indespensible program. At $29.99 it is a steal compared to calling in a technician.
Keep up the super product support, John!! Thanks.
  Evgen Test 2010-08-31 09:42:53  
  My printer stopped printing with the error as \"General Error\" Epson quoted me $60 to send an engineer to fix my printer. After reading through the information on this site I decided to fix it myself. Found the problem was related to the waste ink pad counter. Only 10 minutes, I had the the printer working. The printer tested fine and has done approx 150 pages since with NO issues. Thanks for your WIC PROGRAM!
  NaTiallie Henry 2012-01-05 00:31:30  
  I am so happy! This utility is amazing! Thank you for creating it Mac users too! Perfect! My printer is working! So happy I could shout!
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