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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!
  ignazio galfano 2009-04-05 00:58:55  
  sto cercando software per resettare il cip interno per dx 6050 (E-91) corrisponde atamponi pieni avete il programma?
  talant 51 2020-02-01 16:53:00  
  i reset with the key that i got and nothing worked. it still shows that the carts are not genuine. what a waste of time. it sat here for 12 hours on the "do not turn off printer" epson wf-7210.... give me back the $30 i spent or give me more keys to try again. order #18740047

===============================
According to your Order number - You have purchased RESET Key ($9.99) which is required for Wate Ink Counters reset. If You want to downgrade firmware - You have to buy FIRMWARE Key ($19.99)
  mohammed kateeb 2006-01-02 01:40:38  
  i just wnna thank u for ur gret websit becoz its so easy and shortly . by other wise i need u to info me about service manual if it has trouble codes and diagnostic and troubleshooting procedures ?......thanx
  Michael Murphy 2025-01-16 12:42:26  
  I have an XP960 and its the best print I have ever had . . . . .I recently replaced the inkpads (like today) as i received the warning. . . .All of a sudden I get the End of Life drama. I needed the printer urgent. . . .I went to another company an waste $40.00AU only yo fing their software couldnt find the printer. . .(panic Button time) So I did a search and found you guys. . . . . It was so easy. . . .It took all of 10mins and the old girl is runnin again. I do have a brand new XP970 sitting in a box in the room but while this one is going, I wont touch it Thanks guys I appreciate you so much Michael (Australia)
  dimitrije pavicevic 2015-07-26 07:26:13  
  John thank you, on my wife\'s birthday and she was like \"what? you are on your dead printer again, when am here and its my Birthday? \" Then the machine was resurrected WOW!! Thank you John, my wife will have more than me tonight! Spencer
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