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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!
  andi ahmad 2019-12-11 06:01:36  
  my printer blinking red light solve problem help this problem thanks for solve this problem
  Jimmie Tabor 2012-01-26 23:01:47  
  Your live support saved the day for me and my Epson Artisan 800. Was ready to junk it but with your excellent service am up and running again. Sure beats Epson whom offered a small discount on a new purchase thanks John. Jim T.
  fernando rocha 2025-01-02 21:35:28  
  It works. Just purchased a one time counter reset license for my Epson L380. Immediately after payment with credit card (electronic version for web shopping) , I got the key number and used to reset the printer. Worked like a charm
  Alex PA 2024-06-09 15:15:43  
  A stressed week with Epson-ET-2800... It worked perfectly. As I have the same problem again, I will definitely buy from them.
  jose jesuratnam 2024-02-10 13:35:49  
  Dear Team. I am using Epson Xp520 Printer. Printer had an Error E-11 "An Inkpad needs service". Purchased Wicrest Key and Inkpad from Printerpotty. At First i was not able to do the Reset. Software was not working when i click Test connection or Read waste counter. .Installed all Printer drivers of Win 11. Version i installed WIC reset Utility V.5.90 (Nov.20.2023) .I have disabled some of monitors which was recommended by wicrest tool .it did not worked. same problem when i click on read counter progam is not working. .i removed USB cable from my laptop and again connected. The reading counter shows the counter reading and i have reseted the Waste counter. Thank you so much...!
  joeffrey marquez 2013-02-28 04:48:07  
  Epson PX830. A printer error has occurred. turn off the printer, then press On button to turn on. see your documentation. Can I reset this printer?
  Karen Stack 2023-04-26 15:08:02  
  I downloaded Epson's maintenance utility and couldn't get it to work. Found the WIC Reset Utility and it worked like a charm! Will buy the full reset key when I get my kit.
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