HP OfficeJet Family
Technical Solutions Support Guide

$9.99
HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

FORMAT: High resolution PDF document!
ZIP archive: 6 445 kB

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We are in business since 2002 and do our best to give our customers perfect service!

  Navin Moodley 2025-05-15 20:37:26  
  HI this worked perfect for my Canon MB2140 Thank you South Africa
  Yusuf ARSLANTURK 2006-12-25 11:34:00  
  its OK!!
  ulisses santos 2007-08-03 04:27:10  
  to tentando abaixar esse programinha que reseta a r 270 mais ta foda hehehe
  john Liang 2018-08-16 18:24:01  
  I took a gamble last week by buying a Epson Pro 4900 for less than $140 thinking if I could not get it going, I can at least take the remaining ink out of the cartridge and use it on my other printers.

The initial nozzle test was not so bad for a printer that was unused for about 1 year, I got six Nozzles firing at around 90% not bad, the next thing I did was the popular Windex treatment, I ran 4 sessions of Windex treatment on the printhead, first one lasted 1 hour, second one lasted 2 hours and third one lasted 4 hours and the last one lasted 8 hours, I got a fully soaked paper towel in my last two treatments, I ran a series of power clean on the non firing nozzles but the Green nozzle remain clogged.
At this stage I thought this program may be my last chance to rescue this printer. I bought the program at 6 pm today, I ran the CL1 clean on OR/GR channel and the green nozzle remain clogged, I then ran the CL2 clean on the same nozzles and the same result, at this point I thought maybe this printer is completely dead but I will give CL3 a shot, I went for dinner when CL3 clean was performed on the printer. I came back immediately printed the nozzle check I got the perfect Nozzle pattern on almost every single colour nozzle except Cyan which has a few bar missing, a quick CL1 clean on Cyan/Magenta fix that.
The next thing I did was to run a quick paper profile on this printer with X-rite software, I printed two test pattern page to calibrate the printer, then come the first real print on my Epson Stylus Pro 4900 it was absolutely brilliant, the best printer I have ever own and the IQ on one of the cheapest glossy media I could find was simply breath taking.

I have to say without this software my $140 purchase would probably end up in the rubbish dump.
I must say I was skeptical about the truthfulness of the success that other has with this software but with myself actually tried this software, I have no reservation but to recommend that anyone who has a clogged Epson Pro 4900 to give this program a shot it may just save your printer.

On the scale of 10 I would probably give it a 11 and it is more than just good!
  Peter Sam 2009-08-11 10:31:14  
  Thank you! This manual is exactly what I need. I really appreciate the quality of your product, and your prompt and helpful service. Sincerely, Peter
  pierre commenge 2011-06-08 14:51:41  
  it does not work, can not recognize ink cartridges always displayed, Epson SX400 ========== REPLY ============== The WIC reset utility can reset Waste Ink Counters only. Not Ink cartrigs levels in SX400. You can use auto reset chps to reset the ink levels.
  Stephen Timms 2013-01-24 00:20:14  
  Great service, with good online instructions, for a nubee, this is the first time I have had to do something like this with my printer, will recommend you to my photo club.
  Kirill Kubasov 2020-07-09 06:57:09  
  My Epson XP-821 has been reset successfully to 80%. Thanks so much for solving my problem!
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