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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!
  savalli Tiffany 2023-03-30 14:48:51  
  Je ne sait plus l'utiliser j'ai demander à en avoir une nouvelle mais je 'ai jamais eu de retour... donc pour moi application non fiable.

======reply======
Reset key is for ONE USE only
One reset key - One Reset
It is clearly stated in reset key description!
  john ahlering 2015-10-02 01:52:03  
  Have had series of 8 Epson Printers. Artisan 837 had over 12700 printed pages and 4000 4x6 photos when it gave up the ghost with \"inkpads have reached end of life\" error.
I spent hours with Epson Support level 2 and they were very nice. Printer \"out of warranty\" so how about a new one. Went to Amazon and Bought Epson Expression 860.

Epson support said take Artisan to Epson Authorized Repair Center....I did. They said \"it\'s out of warranty, we can\'t waste the time (or money) trying to fix it!!\"

Used Epson Reset key from Epson 10 times and each time it , the error on inkpads, recurred. The Epson Utility does not do diagnosis like WIC Reset Utility!! Bottom line...Fixed my own machine for very small price and I am ECSTATIC! Thank You, Thank you and Thank you!! Very Happy in San Diego
  Gaudencio Valdez 2019-10-01 22:00:35  
  I bougth this latest version of service tools, v5105, I try it at canon mx 495, not working, the printer was in service mode, can you give some tips, maybe not recognized the usb, windows 7 my os, I need some help. Thanks.

REPLY: Please replace USB cable by new one
  santosh kadam kadam 2014-05-31 20:14:43  
  A printer\'s ink pad is at the end of its service life. Please contact Epson Support.-- it worked! thank you
  ca pa 2011-04-02 00:32:24  
  Buy the key, and after few minuts the counter was reset. SUPER, the online live support is useful with very kind person.
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