DeskJet 310,320,340,Portable Technical Support Solution Guide

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HP DeskJet Portable, DeskJet 310, DeskJet 320, DeskJet 340 Technical Support Solutions Guide

This guide is designed as a reference for people who provide post-sale technical support to end-users of
the HP DeskJet Portable, HP DeskJet 310, HP DeskJet 320 and HP DeskJet 340 printers. It represents a
collection of information gathered from Hewlett-Packard�s dealer and end-user support organizations.
The purpose of this guide is to provide answers to frequently asked questions and solutions to common
problems.

This manual is made up of six chapters and appendices.
CHAPTER I. Product Information
CHAPTER II. Installation and Configuration
CHAPTER III. Operation and Usage
CHAPTER IV. Printer Drivers for the PC
CHAPTER V. Installation and Printer Drivers for the Macintosh
CHAPTER VI. Problem Resolution
CHAPTER VII.Service and Support Information
APPENDICES: HP PCL Printer Commands and Control Codes

FORMAT: High resolution PDF document!
ZIP archive: 2 164 kB


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mauro albanese

2020-10-22 13:26:46

Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer.

Felipe Freitas

2015-05-20 22:51:38

Thanks you, reseted a Epson l1300 ink waste counter sucessfully, who sold me the printer wanted to charge me $25 and I would still have to take the printer to his office.

Amit Das

2012-09-30 18:27:52

I bought your soft on your web site and used it without any trouble My printer works again Thanks a lot for your work

Tomas Jomad

2014-05-21 14:00:25

Just wanted to write and THANK YOU for making such GREAT products.

I just reset my Epson 1430 printer. I\'m using it with bulk pigmented ink...and a custom color profile. I love it...and thanks to you I\'ll be able to get several more years out of it.
Best regards.Tomas Jomad

James Plymail

2007-07-17 18:12:16

good!

Keith Doyna

2015-01-25 23:28:18

All I can say is THANK YOU!! Thank you for allowing me to roll back (downgrade) my Epson XP-410 printer\'s firmware with ease!! A couple of clicks, and I was downgraded. This allowed me to use non-oem cartridges that would not work no matter what I tried with current firmware (Epson updated firmware just to battle the use of non-oem cartridges). The money spent will be saved with the very first refill of these refillable cartridges I bought. I was skeptical, but it really was THAT easy! Winning the battle against Epson!! First time I\'ve ever paid for a \"hack\", well worth it!

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