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We are in business since 2002 and do our best to give our customers perfect service!
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| sara compton | 2025-08-13 07:44:35 | | thank you so much it fixed the issues all is working perfect now. your a life saver! | |  | maria koszko | 2005-05-17 07:41:22 | | ColorPass Z40e/Z20e, PS NX40W/20W
Service Manual
ColorPass Z40e/Z20e, PS NX40W/20W
Service Manual
Just what I needed! | | | john nantau | 2019-10-18 23:19:41 | | Brilliant reset code worked a treat on my old XP-950 after replacing the waste ink pads. | | | Peter Cofrancesco | 2012-04-30 04:31:48 | | I tried using the free utility Epson provided, the counter reset to 40%, then after a print I got the error again. I gave WIC a chance out of desperation and it work! Saved me from throwing out a perfectly good printer and buying a new one. I use CISS and do a lot of prints and head cleaning. I cleaned ink pads myself but will set up a waste bottle when I get the chance. | | | Philip Short | 2012-12-18 01:54:12 | | Thank you SO SO SO much for making this available for Mac. You can't imagine how much hassle you've saved me - trying to get a Windows machine to run a reset utility on... Excellent service altogether. Many thanks from Ireland! | | | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | | | Ruth Mason | 2006-09-19 06:57:12 | | It worked fine. It was just that we didn't know where to start with opening the program. I couldn't get it to install so there was an icon that took us into the whole program. I found out that if I clicked on the one icon it opened the one we needed. The service manual will be of great help for later when the ink absorption pad needs changing.
Thanks for your prompt attention.
Regards, Ruth | | | zup vlad | 2017-04-10 17:05:27 | | Dear Team WIC,
I was ready to buy a new Epson R800 printer today after failing all weekend to get my printer to work despite trying every technique suggested on the internet including the SSC Service Utility that still doesn't work for whatever reason??
Thank you for your help and the printer is working 100% wonderfully again now with your reset utility!!!
GOOD is not enough of a rating for your Firm - GREAT is much better *****10/10*****
Much appreciate your service :),
Ivor. | |
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