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  Evgen Test 2010-08-31 09:42:53  
  My printer stopped printing with the error as \"General Error\" Epson quoted me $60 to send an engineer to fix my printer. After reading through the information on this site I decided to fix it myself. Found the problem was related to the waste ink pad counter. Only 10 minutes, I had the the printer working. The printer tested fine and has done approx 150 pages since with NO issues. Thanks for your WIC PROGRAM!
  Jeff Carbone 2019-05-01 09:36:34  
  I love printing hard copies of material to review. I bought an Epson EcoTank 2650 for the single purpose of never having to worry about how much I have to print.

When I found out about the ink pad and how it basically “fills up” and prevents you from printing, I was pretty pissed off.

I called a service center in my state in the US and they wanted $110 to replace the ink pad and reset it. I searched hard for a solution and when I found this I was really sure this was a scam.

I tried it from one of your affiliates (octoinkjets) and did the trial to reset it to 90% and it worked.

Thank god you guys have this tool. I bought a key for $10 and was done with it. Watched a video on how to clean the ink pads and it was super easy. Now I have a new printer basically.

I can’t believe Epson gets away with this crap. You guys rock!
It really took a leap of faith to try this.
  Michael Russo 2026-01-08 22:17:23  
  This was one of the most satisfying on-line experience I have EVER experienced! It started with some slightly suspicious message appearing on our (usually functional) 2019 Epson ET-2760 ink jet printer: “The Inkpad Needs Service. Contact Epson.” My wife, who has been the person diligently tending to the Epson, had surrendered because Epson was TOTALLY unresponsive. So then it was my turn. I did the only thing I ever do when confronted with a potential fiasco like this: I entered the mysterious Epson message into my Google search engine. Up popped information about a "WIC Reset Utility" that seemed to make sense. I downloaded the TRIAL version, which would theoretically be able to “reset” the Epson’s Inkpad counter One Time. Say Wha?!? Bottomline: It worked HEROICALLY, so I I have gone ahead and purchased the actual WIC Reset Utility software. I am imagining that if this message ever appears again I will now be able to work around it. This software literally SAVED our old Epson printer, for which I will be eternally grateful. NGUYEN VAN CHIEN is 100% The Real Deal! Thank you kind sir for the wonderful technology you have created, and are sharing with the rest of a grateful world!
  Miguel Servin 2008-01-24 22:43:36  
  Que bien, ya funciono bien el Reset para Epson r270
  JOSEPH MORWA 2018-07-15 02:04:21  
  I made the mistake of upgrading the firmware in my Epson XP-434. That caused my ink cartridges to not be recognized. I found this WIC Reset Utility after after searching for original firmware version. I bought the key and plugged it into the utility, and bingo 10 minutes later I was up and running. Thanks a bunch 2manuals.com!
  TT Impact 2016-02-29 16:56:49  
  Key worked as charm, almost wrote off this guy after 15k pages, but it looks like it is back to business.
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