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We are in business since 2002 and do our best to give our customers perfect service!
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| Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | |  | Stan Thunder | 2011-11-30 01:08:34 | | Always concerned that these things don't work but this time - really happy to say the long distance (USA-UK) fix worked perfectly.
Thanks and kind regards | |  | Jeff Carbone | 2019-05-01 09:36:34 | I love printing hard copies of material to review. I bought an Epson EcoTank 2650 for the single purpose of never having to worry about how much I have to print.
When I found out about the ink pad and how it basically “fills up” and prevents you from printing, I was pretty pissed off.
I called a service center in my state in the US and they wanted $110 to replace the ink pad and reset it. I searched hard for a solution and when I found this I was really sure this was a scam.
I tried it from one of your affiliates (octoinkjets) and did the trial to reset it to 90% and it worked.
Thank god you guys have this tool. I bought a key for $10 and was done with it. Watched a video on how to clean the ink pads and it was super easy. Now I have a new printer basically.
I can’t believe Epson gets away with this crap. You guys rock!
It really took a leap of faith to try this. | |  | angga sri | 2006-11-28 06:47:39 | | be epson maniac. because epson is the best. and all my product always use epson. Thank you! | |  | mehdi bahrami | 2010-11-01 12:27:32 | | Thak you for prompt service. This manual is just what I need. | |  | Paul Robinson | 2010-10-21 01:01:22 | | Fantastic, does exactly as it says, brought my r285 back from the dead, will recommend to anyone.thanks | |
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