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BJC-5000 printer Service Manual

CONTENT

Part 1: Safety and Precautions
1. SAFETY PRECAUTIONS
1.1 Moving Parts
1.2 Ink Stains
1.2.1 Ink path
1.2.2 Ink mist
1.3 BJ Cartridge Heat-Up
2. MACHINE PRECAUTIONS
2.1 Handling BJ Cartridges
2.1.1 Unpacking the BJ cartridge
2.1.2 Preventing clogged nozzles
2.1.3 Power on/off
2.1.4 When not using the printer
2.1.5 Ink electroconductivity
2.2 Handling Ink Cartridges (Color BJ Cartridge)
2.2.1 Unpacking the ink cartridge
2.2.2 Protecting the ink cartridge
2.3 Printer Precautions
2.3.1 Preventing deformation of the spur tip
2.3.2 Static electricity damage prevention
2.3.3 Ink leakage prevention
3. MAINTENANCE SERVICE PRECAUTIONS
3.1 EEPROM Data Precautions
3.2 Static Electricity Precautions
3.3 Disassembly and Assembly Precautions
3.4 Built-In Self-Diagnosis

Part 2: Product Specifications
1. PRODUCT OUTLINE
1.1 Product Outline
1.2 Features
1.3 BJ Cartridge
1.3.1 Color BJ cartridge (BC-21e)
1.3.2 Black BJ cartridge (BC-23)
1.3.3 Black BJ cartridge (BC-20) (reference)
1.3.4 Photo BJ cartridge (BC-22e Photo)
1.4 Dual Cartridge System
1.5 BJ Cartridge Container
1.6 Consumables
1.6.1 BJ cartridge (Black, Color, Photo)
1.6.2 Ink cartridge (BC-21e Color BJ Cartridge only)
2. SPECIFICATIONS
2.1 Printer Specifications
2.2 Paper Specifications
2.2.1 Paper size
2.2.2 Paper type
2.2.3 Cut sheet feeder sheet loading capacity
2.2.4 Printing area
2.3 Interface Specifications

Part 3: Operating Instructions
1. PRINTER SETUP
1.1 Unpacking and Inspection
1.2 Site Selection
1.3 Setup Procedure
1.3.1 Connecting the interface cable
1.3.2 Connecting the AC power cord
1.3.3 Turning on the printer
1.3.4 Installing the BJ cartridge
1.3.5 Replacing the ink cartridge
1.3.6 BJ cartridge container
1.4 Turning the Printer On/Off
1.4.1 Turning the printer on
1.4.2 Turning the printer off
1.5 Paper Settings
1.6 Banner Print
1.7 Names of Parts and Their Functions
2. TRANSPORTING THE PRINTER
2.1 Carrying the Printer
2.2 Transporting the Printer
3. PRINTER SERVICING FUNCTION
3.1 Error Indications
3.2 Cleaning the BJ Cartridge
3.3 Self-Test Printout
3.4 Service Mode
3.5 Service Mode Print Sample
3.5.1 Ripple pattern
3.5.2 Service information printing

Part 4: Technical Reference
1. OVERVIEW
1.1 Printer Block Diagram
1.2 Initialization Sequence Flowchart
1.3 Print Signal Flow
1.3.1 Data between host computer and printer
1.3.2 Print signal flow in the printer
1.4 Print Drive
1.4.1 Print drive control
1.5 Power-Off Sequence Flowchart
2. FIRMWARE
2.1 Interface
2.1.1 Compatible mode
2.1.2 Nibble mode
2.1.3 ECP mode
2.2 Printing System
2.3 Printing Modes
2.3.1 Printing mode
2.3.2 Photo print mode
2.3.3 Multi-drop print mode
2.4 Cartridge Automatic Adjustment Function
2.4.1 Automatic correction of head nozzle alignment
2.4.2 Automatic density correction of left/right cartridge
2.5 Data Separation Function
2.6 Ink Smear Control
2.7 Head Overheating Protection Control
2.8 Auto Power-Off
3. PRINTER MECHANICAL SYSTEM
3.1 Overview
3.1.1 Mechanical components
3.2 BJ Cartridge
3.2.1 Black BJ cartridge structure
3.2.2 Color BJ cartridge structure
3.2.3 Photo BJ cartridge structure
3.2.4 Bubble head unit structure
3.3 Purge Unit
3.3.1 Purge unit functions
3.3.2 Purge unit structure
3.4 Carriage
3.4.1 Carriage function
3.4.2 Carriage structure
3.5 Paper Feed/Cut Sheet Feeder
3.5.1 Paper feed/cut sheet feeder function
3.5.2 Sheet feeder structure
4. PRINTER ELECTRICAL SYSTEM
4.1 Overview of Printer Electrical System
4.2 Logic Section
4.2.1 Logic section block diagram
4.2.2 Logic section components
5. SENSOR FUNCTIONS
5.1 Pick-Up Roller Sensor
5.2 Paper End Sensor
5.3 Home Position Sensor
5.4 Purge Sensor
5.5 Cover Open Sensor
5.6 Printer Temperature Sensor
5.7 Head Temperature Sensor
5.8 Auto-Alignment Sensor
5.9 Waste Ink Amount Detection

Part 5: Maintenance
1. Maintenance
1.1 Parts for Regular Replacement
1.2 Consumables
1.3 Periodic Maintenance
2. SERVICE TOOLS
2.1 List of Tools
3. GREASE APPLICATION
4. DISASSEMBLY AND REASSEMBLY
4.1 Disassembly and Reassembly
4.2 Disassembly and Reassembly Cautions
4.2.1 Fastening screws of idler pulley assembly
4.2.2 Carriage guide frame installation
4.2.3 Unlocking the carriage lock
4.3 Logic Board and Waste Ink Absorber Replacement Cautions
4.3.1 Logic board replacement cautions
4.3.2 Cautions after replacing the waste ink absorber
5. ADJUSTMENTS
5.1 Adjustment Point
5.2 When Adjustment is Required
5.2.1 Tools required for adjustment
5.3 Adjustment Procedure
5.3.1 Preparation
5.3.2 Adjustment
6. TROUBLESHOOTING
6.1 Troubleshooting
6.1.1 Overview
6.1.2 Troubleshooting cautions
6.2 Error Condition Diagnostics
6.2.1 Diagnostic flowcharts
6.2.2 Error recovery
7. LOCATION AND SIGNAL ASSIGNMENT
7.1 Logic Board
8. CIRCUIT DIAGRAMS
8.1 Parts Layout
8.1.1 Logic board
8.2 Circuit Diagrams

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We are in business since 2002 and do our best to give our customers perfect service!

NACHO GOMEZ

2010-10-25 23:44:48

I got the flashing lights and Service required message on my Epson R2400, as many others have before! I spent hours online and eventually managed to download Epsons own Adjustment Program. It showed me the waste ink settings but would not let me reset the counter, although I had disconnected the feed tubes and re-routed them to an external bottle. Today I found 2Manuals.com and downloaded their WIC reset program. I thought It probably won\'t work but one key is only $9.99 so what the heck! Well that was the best $9.99 I have ever spent - as soon as I entered the key and hit RESET the printer whirred into action, ink pumped into my waste bottle and I am back in action! This has saved me a lot of money and the hassle of sending the printer to an Epson service centre. Truly a 5***** product! Chris Porteous, Prestatyn, U.K.

hüseyin tüzün	2010-12-28 15:00:21
Thank you, got it on-line!

Julius Gee	2004-06-23 19:41:01
Excellent! I had an old 51 sitting around but no way to find out what was wrong. the error codes(blinks) are worth the 7bills I paid.

daniel salazar	2007-06-13 10:40:20
this is what I need

joe sanabria

2012-11-21 20:22:04

Hi john: I wouldlike to let you know that i bought another reset key from yoy site and it worked with onother workforce 840 I owned. i think the problem with the other printer workforce 840 was that I used the reset key epson has in their website some times and probably it bloked the printer. Just for you to know and to let you know this time worked with another 840 I own Thank you for your understanding and for refunding the money when did not work. It says a lot of you business reputation

Peter Maroudas

2020-06-15 06:24:37

My Artisan 837 just tried to hose me with the waste ink pad error. The printer was working just fine then bam. I bit the bullet and bought this utility and it worked GREAT. Reset the ink pad error and all is well. Best $10 I've spent in a LONG time. Epson deliberately tried to end the printer life for NO REASON... cept to sell more printers. Do NOT let them get away with it. I'm sure eventually this thing will start printing poorly and THEN I'll buy another one....but until then Epson can....... etc..etc.

Colin Lyne	2025-05-27 19:17:17
Excellent. Easy to replace pads, following instructions, and key reset a breeze

khuong tran	2020-10-28 14:11:11
it works .. so happy .. I finally managed to reset using the trial key, it really help especially during emergency, you can't send your printer to the shop asap ..