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  eric strier 2009-04-05 01:30:54  
  I must say that John provided excellent support and customer service to me when I really needed it. I will send people to this site when they have printer issues they want to fix themselves. Way to go, John. Thanks a lot! - Eric
  rozanna combs 2018-08-02 10:29:52  
  The 5 star tool. Very useful & helpful. Thanks team for developing this tool.
  an lyquoc 2007-08-17 22:13:51  
  Thank you! I paid less for my Epson R320 1 year ago than Epson want for servicing it. I had printed a head a nozzle check 2 days ago when I put in a new cartrige all printouts were perfect but today my Printer told me it needed service and refused to work. Your fix showed me two things the Ink wells did not need flushing as stated by the Epson Tech and that my printer had been set to only run half the usual plates so that was why the service notice cam up so soon after I purchased it.
  Dan McCue 2020-08-23 01:54:14  
  I replaced the waste ink pad assembly on my Epson XP-800, not understanding that there were internal counters needing to be reset. The WIC Reset Utility and the WIC RESET KEY, along with the replacement waste ink pad assembly, have restored my printer to me. Thanks for making it so easy and, most importantly, having it work like you said it would.
  Evgen Test 2010-08-31 09:40:59  
  My printer stopped printing with the error as \"General Error\" Epson quoted me $60 to send an engineer to fix my printer. After reading through the information on this site I decided to fix it myself. Found the problem was related to the waste ink pad counter. Only 10 minutes, I had the the printer working. The printer tested fine and has done approx 150 pages since with NO issues. Thanks for the WIC program!
  christopher robinson 2013-03-05 03:30:54  
  I purchased one of your keys and ran the software on the Epson Artisan 1430. It worked great, I now have a working printer. You spared me the expense of having to replace my printer. I can\\\'t thank you enough for your service. I have several other printers that at some point will be in need of your software as well. When the time comes I will call on your services again. Thank you so much!
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