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We are in business since 2002 and do our best to give our customers perfect service!
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| Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | |  | Len Foster | 2011-11-27 16:38:24 | | Brilliant stuff! Have tried everything over the last few days to reset my R265, and finally found your site! Brought a key, bit of a problem with my email account, tried another one, got the key, reset the R265 AFTER washing out the inkpads, now everything is working as it should. Many thanks. | | | Jimmie Tabor | 2012-01-26 23:01:47 | | Your live support saved the day for me and my Epson Artisan 800. Was ready to junk it but with your excellent service am up and running again. Sure beats Epson whom offered a small discount on a new purchase thanks John.
Jim T. | | | K A R Wright | 2010-07-28 20:57:29 | | Have to confess I was a bit dubious about spending the money and whether it would be worthwhile, but am pleasantly surprised. Where others charge almost as much for a couple of single pages of info of little use, your manual is the complete one and indeed well worth the cost. Hoping it's going to enable my printer support guy to fully fix the problem with mine and save me having to shell out a LOT more to get another printer. Thanks. | | | Marcoz Paz | 2009-01-12 23:13:49 | | Excelent!! ............................................................................................ | | | pintusorn chatnarongchai | 2015-01-16 19:50:03 | | John,
On your word and based on testimonials I purchased they reset key. Worked perfect up until this point and even ran it through multiple head cleanings.
Artisan 710 running again and saved a lot of money.
Thanks. | |
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