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We are in business since 2002 and do our best to give our customers perfect service!
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| Giuseppe Palumbo | 2018-02-28 11:30:18 | | IT WORKED!!!!! I just wanted to say THANK YOU SO MUCH!!!!! WOW. Smarties like the ones that started/involved in this company is what makes life a little easier. Thank you SO MUCH once again!!!!
VERY Sincerely,Marissa Smith | |  | Jack Vikati | 2025-03-17 02:23:07 | | Reset key itself WORKS, hurrah! 5 stars. BUT . . . it was a struggle to get the download. Our MacBook which is a few years old does not allow the download to be installed because Apple blocks "unrecognized developers." That should be taken care of or a warning should be placed on all promotional materials related to WIC RESET KEY.
I was able to get the download onto my old Apple desktop which has not had operating system updates. That's how I finally purchased the reset key.
Please tell me why the whole business of the reset key, after replacing the ink pads, is not an example of contrived malicious obsolescence? I was tied up for hours, cursing the Epson company, and a breath away from buying a new printer, adding plastic waste into our environment. I liken my experience to changing a car's oil filter and then needing a code to start the car again. | | | lee byoung kyu | 2008-04-16 01:54:02 | | r1390 adjustment good work | | | Edson Hernandez | 2023-01-11 17:25:49 | | Hello, you guys are legends for providing this service. It's fucking rediculous customers have to use hacked firmware just to use their own fucking printers. Thanks again. | | | roberto costa | 2005-03-28 06:17:39 | | Want to thank u for ur gret websit becoz its so easy and shortly . by other wise i need u to info me about service manual if it has trouble codes and diagnostic and troubleshooting procedures ?......thanx | | | Robin Pruett | 2023-07-13 20:54:29 | | I was skeptical, like I'm sure we all are when buying something new online, but I simply turned off my Epson Monitor, under maintenance tab, bought the key, turned off my printer, then turned it back and and IT WORKED! Well worth $10.00, just so I don't have to buy another printer. | | | Cheng Lin Wu | 2017-04-20 04:14:15 | | Thank You so much I was in tears, right in the middle of a project the printer died. You saved me | | | mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |
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