DeskJet 400 Printers Series Service Manual This guide is designed as a reference for people who provide post-sale technical support to end-users of the HP DeskJet 400 printer. It represents a collection of information gathered from Hewlett-Packard’s dealer and end-user support organizations. The purpose of this guide is to provide answers to frequently asked questions and solutions to common problems. Contents: Chapter 1 Product Information Model Numbers and Product Positioning Support Tools Features and Benefits Views Printer Options Power Adapter Part Numbers Supplies and Accessories User Documentation Internal Fonts Specifications Performance Specifications Reliability Specifications Graphics Resolution Interface Specifications Physical Specifications Packaging Dimensions Specifications Electrical Specifications Environmental Specifications Product Safety Specifications Paper Handling Specifications Printable Area Hewlett-Packard Print Cartridge Specifications Chapter 2 Installation and Configuration Items Included Connecting Power to the Printer Connecting the Printer to a Power Adapter Centronics Parallel Pinout Information Connecting the Interface Cable and Establishing Communication Installing Windows Printer Drivers Configuring the Printer Configuration Options with the DJPMenu Configuration Utility Running the DJPMenu Configuration Utility Changing Default Graphics Resolutions Changing the Input Buffer Size Localizing Factory Defaults Chapter 3 Operation and Usage Printer Buttons and Lights Loading Media Normal Printing from the Paper Tray Manual Single Load Installing/Replacing a Print Cartridge Maintenance Maintaining Print Cartridges Print Cartridge Safety Cleaning the Print Cartridge Material Safety Data Sheet Print Cartridge Tips Maintaining the Printer Thermal Inkjet II Technology Chapter 4 Printer Drivers Windows Printer Drivers Microsoft’s Printer Drivers for Windows Hewlett-Packard’s Printer Drivers for Windows Printer Driver Features and Capabilities HP DeskJet 400 Printer Driver for Windows Minimum Configuration for Hewlett-Packard’s Printer Drivers Common Windows Printer Driver Problems Composite Black Ink Increasing the Printing Speed Selecting a Printer Driver Chapter 5 Problem Resolution Troubleshooting Tools Overall Troubleshooting Solving Power Adapter Problems Troubleshooting the Printer Self-Tests Power On Self-Test Printer Demo Page Printing Problems Printer Light Indications Solving Carriage Stall Conditions Troubleshooting Paper Feed Operations Clearing Paper Jams Avoiding Print Skew Printer Skew Specification Measuring Paper Squareness Measuring Print Skew Troubleshooting Communication Problems Troubleshooting Print Cartridges Short Print Cartridge Life Identifying the Print Cartridge Expiration Date Using the Print Cartridge Cleaning Routine Removing Crusted Ink from the Print Cartridge Nozzles Cleaning the Electrical Contacts Clearing Clogged Print Cartridge Nozzles Troubleshooting Print Quality Solving Black Print Quality Problems Solving Color Print Quality Problems Printouts Missing Rows of Dots Inconsistent Color Fill Patterns Chapter 6 Service and Support Information Warranty Information U.S. Service Support Contracts HP Express Exchange Service HP SupportPack HP Customer Return Repair Service Non-U.S. Service Support Contracts HP SupportPack Returning a Printer for Service In the U.S In the UK, France, Germany, Switzerland, Austria, Belgium, Norway, Sweden, Denmark, Finland, and the Netherlands Elsewhere in the World Service and Support Resources Obtaining Printer Drivers Obtaining Support Information Additional Resource Information Printer Repair Feedback Information HP DeskJet 400 Printer Repair Sheet Appendix A HP PCL Printer Commands and Control Codes HP PCL Printer Command Summary Control Codes Index FORMAT: High resolution PDF document ZIP archive: 1 510 kB
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