CANON Service Tool V3400 for all iP series, MG series, iX series, MP series printers work under Windows OS only.
Some of supported printer models for work with Service Tool V3400:
MP230, MP237, MP258, MP270, MP278, MP280, MP287, MP490, MP540 etc
IX6500, IX6510, iX6840 etc
iP2700, iP3600, iP4800, iP4810, iP4840, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880, iP7240 etc
PRO9000 etc
MX410
MG2120. MG2140, MG2240, MG2270, MG3140, MG3540, MG4140, MG5140, MG5240, MG5270, MG5340, MG5450, MG6140, MG6150, MG6240, MG8140, MG8240
MX394 (6 times press button, select Main Black absorber) etc
This Service Tool can make service adjustments and Reset procedures with the Ink Absorber Counter. To reset waste ink absorber counters you have to use Service Tool V3400 under Windows XP or under other Windows OS in the compatibility mode:
1. Order and DOWNLOAD Service Tool V3400 for Canon iP, MG series
2. Unzip downloaded file by WinZip.
3. Set the printer in Service Mode:
- power OFF the printer by Power button. Dont disconnect power cable
- connect the printer by USB cable to the PC.
- press and hold Resume button (red triangle in the red circle) and press Power button
- hold both buttons until power on indicator will light then release Resume button (dont release Power button) and press Resume button 5 times and for MG series - 6 times!
- release all buttons - the printer will blink few times with green light and will then light green constantly. You have put the printer in Service Mode now and you can now run the Service Tool. (If the printer is still blinking by green - you have some other errors in printer and you have to fix them first, because the Service Tool will not work if the printer is not put in service mode - green light is constant)
4. Run the Service Tool V3400.exe program.
5. Select the connected USB port number from USB PORT
6. In the Ink Absorber Counter section of the Service Tool, select MAIN from the Absorber pull-down menu.
7. From the Counter Value (%) pull-down menu, select the value (in 10% increments) which is the closest to the actual counter value confirmed before replacement of the logic board, and click SET.
Print EEPROM information to confirm that the value is properly set to the EEPROM.
If you discover an issue Mistake E08 about the inkjet printer Cannon MP258, MP287, MP278, MP237 use 6 times pressing button to get in service mode.
printers Service Tool
ZIP archive: 392 kB



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We are in business since 2002 and do our best to give our customers perfect service!
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Our customers reviews:
Nelson Masayon | 2013-03-03 18:44:17 | Thank you so much! I saved two trips to the service center and saved more for the charges and time spent!!! | | shiju vengad | 2009-06-11 16:12:14 | |  efren prado | 2012-07-28 09:04:48 | thank you so much...my printer works like brandnew again..
very good software and reset key.. | |  richard riggs | 2011-12-30 07:57:49 | I bought a demonstration Epson Artisan 800 from Office Depot. The waste ink pads were "used up" after just a little use.
Your reset software and the manuals for this series of printers. really saved the day.
You provide a valuable service to Epson users. Thanks | |  david lamb | 2011-08-03 22:59:17 | Hi,
This is the second time I have reset my waste ink counter in about 18 months. Disappointed that the key I ordered (OS X Mac version) came to me as an exe. Luckily I had anticipated this and had a PC at the ready. That of course worked like a charm. Thanks anyway. | |  Margaret Scheperle | 2013-01-04 01:13:05 | Sure wish your live support was online. I could understand it being down on New Year's Eve, but not today.
I sent an email to this effect also, but no reply.
The reset key worked, thanks. For just half a day, however. Not what I expected for $9.99. Please advise. | |  ko pink | 2014-06-18 13:23:30 | thank that is fine.next i am down other counter reset software. | |  vijayanand swami | 2009-11-07 16:44:04 | i have epson 4880c/ the masses display service req 000110033 | |  ricardo Gamad | 2015-07-28 13:46:54 | Thank you so much, I was able to fix my printer L1300 successfully with your amazing software. | |
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