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We are in business since 2002 and do our best to give our customers perfect service!
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| matt hoffman | 2012-01-22 20:45:03 | | Wow, I cannot believe that this actually worked. I had some issues when ordering the reset key, but i contacted the website via email and they immediately got back to me and sent me the key code. ran the program and the printer now works again. I had tryed the reset utility from epsons website, but it didnt work how it was supposed to, it would reset but when you would go to print it would go back to the flashing inkpad needs replaced. I will have to print for a while and see how long this actually works, but for now this has saved this printer from going into the trash. I am glad i stumbled across this program and the website. (used on Epson Artisan 800). | |  | nguyen ho | 2020-07-30 17:09:13 | | Epson never fails us in terms of giving technical support, they give 100% customer satisfaction...thank you until I need your support again. ☺☺☺☺☺ | | | Jimmie Tabor | 2012-01-26 23:01:47 | | Your live support saved the day for me and my Epson Artisan 800. Was ready to junk it but with your excellent service am up and running again. Sure beats Epson whom offered a small discount on a new purchase thanks John.
Jim T. | | | jahidul islam | 2016-10-18 16:19:38 | | It WORKED !!! it was so simple, i just pay for key, and it resolved my problem in few seconds
After this reset, I checked my counters and they read 0.00% full. PERFECT !!! You\'ve gained many respect points in my view and I expect repeat business with you. | | | mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | | | Anonymous | 2018-01-09 06:01:35 | | thank you
Made my xp330 chinless now | | | george araujo | 2019-12-09 18:58:03 | | The wicreset program is really easy to use. I had an "E-11" error: An ink pad needs service. I reset my XP-530 and now it works fine. Thanks! | |
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