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We are in business since 2002 and do our best to give our customers perfect service!
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| H. Graham Jackson | 2011-12-23 14:39:51 | | This is the best $9.99 I have ever spent. My much used and carefully maintained Epson R1800 stopped working shortly after the dreaded notice appeared 'Service required.......' I had always been careful to soak up the excess ink in the sponge ink reservoir and the printer was still working beautifully. Thank goodness I looked on Google for a solution and it came up with you guys, like the cavalry coming over the hill to rescue me! the reset worked perfectly and my beloved printer is once again up and running. Thank you so much, I can unreservedly recommend your software. | |  | Nkateko Baloyi | 2025-03-06 16:41:37 | | the proess took longer than expected and was a lil bit complicated | | | Piotr Nalepa | 2019-07-26 19:00:00 | | I am not very IT literate, This is very quick and easy solution. | | | K A R Wright | 2010-07-28 20:57:29 | | Have to confess I was a bit dubious about spending the money and whether it would be worthwhile, but am pleasantly surprised. Where others charge almost as much for a couple of single pages of info of little use, your manual is the complete one and indeed well worth the cost. Hoping it's going to enable my printer support guy to fully fix the problem with mine and save me having to shell out a LOT more to get another printer. Thanks. | | | arbin zamora | 2022-12-30 22:58:51 | | Just wanted to say thank you for a most helpful product which does exactly what it says. Followed all instructions, replaced waste ink pads and we have a working printer again. For very little outlay.
Congratulations on running an excellent business.
Have a good day, | | | hugo murillo | 2012-06-23 03:33:08 | | OKAY!!!!!
Got an email with the numbers....got it done.....IT WORKED......
THANK YOU!!!! Hugo | | | Marcio D Santos | 2023-01-11 17:46:06 | Whenever I try to do the ink charge, ink out appears here, so far it hasn't worked for me, could support staff be able to help?
REPLY:
To use Ink Charge - ink levels must be more then 50% | | | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | |
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