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We are in business since 2002 and do our best to give our customers perfect service!
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| Marcio D Santos | 2023-01-11 17:46:06 | Whenever I try to do the ink charge, ink out appears here, so far it hasn't worked for me, could support staff be able to help?
REPLY:
To use Ink Charge - ink levels must be more then 50% | |  | kennet bo | 2009-01-25 21:14:51 | | | mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | | | george prionidis | 2009-02-11 00:00:35 | | thank you for fast respond I will recommend you to all my friends in Iran and Emirate UAE
You are the best and god be with you! | | | HELIO MUTOVO | 2011-04-28 14:53:48 | | AGRADECO MUITO PELA AJUDA
PECO QUE VOU SEGUIR AS RECOMENDACOE DADAS | | | Heather Baker | 2024-03-24 18:37:16 | | super fast, easy, and secure. offer bulk deals. will definitly use again. | | | eloana coelho | 2023-12-18 17:33:46 | | I always bought the key and it arrived correctly, but unfortunately in my last 3 purchases, the key did not arrive.
I already sent an email to support with the order number with the problem, they told me that everything was resolved, but nothing was resolved, and I still don't have the key.
very bad and slow customer support, it took almost 2 days for useless response. | |
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