HP Business Inkjet 1200 Printer Service and Support Manual, Exploded view
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Table of contents
product overview.....................................................................................1
product features......................................................................................2
key selling points ....................................................................................4
marketing statement ...............................................................................5
product sku.............................................................................................6
localization .............................................................................................8
dimensions ...........................................................................................10
front view..............................................................................................11
rear view ..............................................................................................12
printing supplies area...............................................................................13
control panel..........................................................................................14
specifications .........................................................................................15
competitive test suites ............................................................................17
user replaceable components ...................................................................18
consumables..........................................................................................19
technology updates ................................................................................21
value added services ...............................................................................22
education and training .............................................................................23
support services .....................................................................................24
standard warranty for the product .............................................................26
setup requirements .................................................................................39
contents of the box.................................................................................41
overall setup procedure............................................................................43
install tray 2 ..........................................................................................47
install auto-duplex unit ............................................................................49
enable accessories in printer driver.............................................................51
install ink cartridges ................................................................................52
install printheads ....................................................................................54
paper type matrix...................................................................................59
paper capacity and weight matrix..............................................................62
guidelines for loading paper ......................................................................64
print a demo page ..................................................................................66
contents of the software CD ROM for Windows.............................................67
contents of software CD ROM for Macintosh.................................................68
startup page of the CD browser for Windows ...............................................69
browse documentation .............................................................................70
register product .......................................................................................71
customization utility..................................................................................72
install the printer software for Windows - direct.............................................80
install the printer software for Windows - embedded wired network..................89
install the printer software for Windows - wireless.........................................103
overview of the Windows Toolbox .............................................................114
install toolbox .........................................................................................120
uninstall toolbox.......................................................................................127
uninstall printer software for Windows .........................................................130
install the printer software for Macintosh......................................................132
install the printer software for Macintosh - Wireless network ..........................140
uninstall printer software for Macintosh........................................................158
test software installation wired network ......................................................159
test software installation wireless network....... ...........................................160
summary of driver configurations under different install methods ....................162
web deployment of drivers.......................................................................163
scrubber utility. ......................................................................................168
setup issues . .......................................................................................169
print a configuration page .......................................................................171
print a diagnostic page ...........................................................................178
printer features overview ........................................................................180
functions of control panel buttons ............................................................181
LED indications ......................................................................................182
loading media into trays .........................................................................187
configuration page..................................................................................194
printing on special media ........................................................................201
media and tray compatibility . ..................................................................203
hardware accessories .............................................................................206
firmware upgrading procedure. .................................................................207
changing default software settings..............................................................210
cleaning and maintaining the printer............................................................211
performing print operation .......................................................................212
software features and functions ................................................................215
navigating the user interface in Windows: Printing Shortcuts tab. ....................216
navigating the user interface in Windows: Paper/Quality tab ..........................224
navigating the user interface in Windows: Finishing tab. .................................229
navigating the user interface in Windows: Effects tab. ...................................230
navigating the user interface in Windows: Basics tab. ....................................232
navigating the user interface in Windows: Color tab. .....................................234
navigating the user interface in Windows: Services tab. .................................235
navigating user interface in Macintosh. .......................................................239
overview of the Windows Toolbox .............................................................248
HP Instant Support (HPIS) ........................................................................255
myPrintMileage ......................................................................................261
EWS.....................................................................................................266
HP Web JetAdmin ...................................................................................287
troubleshooting setup issues ....................................................................288
troubleshooting usage issues....................................................................293
troubleshooting paper-related problems......................................................297
clearing media jams ..............................................................................299
troubleshooting print quality-related problems..............................................301
low or excess use of ink in printouts .........................................................304
incorrect color printouts ..........................................................................306
monitoring operation and status ..............................................................307
configuring networking options .................................................................308
printing process......................................................................................309
writing systems......................................................................................311
removable ink delivery system ................................................................313
ink supply station ..................................................................................314
service station .....................................................................................315
paper path-feed motor and jam detection..................................................317
electronics ..........................................................................................320
power PCA .........................................................................................321
sensors and encoders ............................................................................322
cables and connectors ...........................................................................323
keypanel PCA ......................................................................................324
firmware reflashing/upgrades ...................................................................325
network printing.....................................................................................328
LED messages.......................................................................................330
media ease of use strategy......................................................................336
files copied during installation.....................................................................343
installer..................................................................................................347
input/output ..........................................................................................349
key software improvements .....................................................................350
toolbox features......................................................................................352
driver features ........................................................................................353
troubleshooting process ...........................................................................354
known issues and resolutions ....................................................................356
user replaceable components ....................................................................363
repackaging by customer to return to HP ....................................................364
repackaging kit: setup the exchanged unit ...................................................365
product escalation path by region...............................................................366
white papers ..........................................................................................367
print test pages ......................................................................................386
configuration page...................................................................................390
serial number..........................................................................................396
born-on date..........................................................................................397
color calibration test page.........................................................................398
align printhead test page...........................................................................400
customer service checklist.........................................................................402
hardware improvements for serviceability.....................................................403
Exploded view.......................................................................................404
repair flow chart ...................................................................................407
shared service parts ..............................................................................408
tools for repair .....................................................................................409
non V-coded parts (CREW) ....................................................................411
non V-coded parts (FRU)........................................................................419
troubleshooting strategy ........................................................................436
troubleshooting power-on problems .........................................................437
troubleshooting print media problems .......................................................440
troubleshooting paper eject problems........................................................443
troubleshooting unusual noises ................................................................445
troubleshooting print problems ................................................................447
troubleshooting initialization ....................................................................455
troubleshooting two-sided printing problems...............................................456
troubleshooting short ink cartridge/printhead life .........................................458
quick checkup........................................................................................460
error codes ..........................................................................................462
repackaging kit: setup the exchanged unit .................................................483
exchange instructions..............................................................................484
equipment preparation for test and calibration stations .................................485
CSM program installation and user guide.....................................................486
HP Business Inkjet 1200 Printer Service and Support Manual, Exploded view
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