CANON Service Tool V3400 for all iP series, MG series, iX series, MP series printers work under Windows OS only.
Some of supported printer models for work with Service Tool V3400:
MP230, MP237, MP258, MP270, MP278, MP280, MP287, MP490, MP540 etc
IX6500, IX6510, iX6840 etc
iP2700, iP3600, iP4800, iP4810, iP4840, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880, iP7240 etc
PRO9000 etc
MX410
MG2120. MG2140, MG2240, MG2270, MG3140, MG3540, MG4140, MG5140, MG5240, MG5270, MG5340, MG5450, MG6140, MG6150, MG6240, MG8140, MG8240
MX394 (6 times press button, select Main Black absorber) etc
This Service Tool can make service adjustments and Reset procedures with the Ink Absorber Counter. To reset waste ink absorber counters you have to use Service Tool V3400 under Windows XP or under other Windows OS in the compatibility mode:
1. Order and DOWNLOAD Service Tool V3400 for Canon iP, MG series
2. Unzip downloaded file by WinZip.
3. Set the printer in Service Mode:
- power OFF the printer by Power button. Dont disconnect power cable
- connect the printer by USB cable to the PC.
- press and hold Resume button (red triangle in the red circle) and press Power button
- hold both buttons until power on indicator will light then release Resume button (dont release Power button) and press Resume button 5 times and for MG series - 6 times!
- release all buttons - the printer will blink few times with green light and will then light green constantly. You have put the printer in Service Mode now and you can now run the Service Tool. (If the printer is still blinking by green - you have some other errors in printer and you have to fix them first, because the Service Tool will not work if the printer is not put in service mode - green light is constant)
4. Run the Service Tool V3400.exe program.
5. Select the connected USB port number from USB PORT
6. In the Ink Absorber Counter section of the Service Tool, select MAIN from the Absorber pull-down menu.
7. From the Counter Value (%) pull-down menu, select the value (in 10% increments) which is the closest to the actual counter value confirmed before replacement of the logic board, and click SET.
Print EEPROM information to confirm that the value is properly set to the EEPROM.
If you discover an issue Mistake E08 about the inkjet printer Cannon MP258, MP287, MP278, MP237 use 6 times pressing button to get in service mode.
printers Service Tool
ZIP archive: 392 kB



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We are in business since 2002 and do our best to give our customers perfect service!
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Our customers reviews:
| Nelson Masayon | 2013-03-03 18:44:17 | | Thank you so much! I saved two trips to the service center and saved more for the charges and time spent!!! | | | kin thil | 2007-02-08 19:44:43 | | I have reset the waste ink in my epson R230 printer.
Worked fine | |  | Kenneth Threlfell | 2024-05-26 00:31:44 | | When my printer quit working, I ordered a new printer. Then I decided to check youtube to see if anything could be done other than taking it in. That's when I found WIC.
This process was so easy, I cancelled my order for a new printer and fixed this on in less than an hour. I ordered new pads and entered the code to reset.
Code cost me less than 10 dollars, and 2 sets of pads for 15 dollars. Better than iver 300 for a new printer. | |  | Albert Wöckel | 2019-11-06 15:30:54 | | Das Zurücksetzen hat wirklich funktioniert, obwohl ich davon nur wenig Ahnung habe!!!! | |  | Robin BARNFATHER | 2023-09-28 19:51:59 | | Was a bit sceptical/dubious but worked without any problem. Printer up and going again. Impressed. Thanks. 5* Transaction. | |  | alain dehay | 2011-01-13 01:08:00 | | so quick so useful answer in realy good time everything working
thanks mate worked a charm - will definately recommend you to my friends | |  | Anonymous | 2020-08-14 14:18:58 | | I can't believe how easily my seemingly unfixable problem was solved by this site. Thank you so much, will definitely buy after the free trial! | |  | Evgen Test | 2010-08-31 09:42:53 | | My printer stopped printing with the error as \"General Error\" Epson quoted me $60 to send an engineer to fix my printer.
After reading through the information on this site I decided to fix it myself. Found the problem was related to the waste ink pad counter.
Only 10 minutes, I had the the printer working. The printer tested fine and has done approx 150 pages since with NO issues.
Thanks for your WIC PROGRAM! | |  | joe sanabria | 2012-11-21 20:22:04 | | Hi john:
I wouldlike to let you know that i bought another reset key from yoy site and it worked with onother workforce 840 I owned.
i think the problem with the other printer workforce 840 was that I used the reset key epson has in their website some times and probably it bloked the printer.
Just for you to know and to let you know this time worked with another 840 I own
Thank you for your understanding and for refunding the money when did not work. It says a lot of you business reputation | |
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