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We are in business since 2002 and do our best to give our customers perfect service!
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| Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | |  | Gaudencio Valdez | 2019-10-01 22:00:35 | I bougth this latest version of service tools, v5105, I try it at canon mx 495, not working, the printer was in service mode, can you give some tips, maybe not recognized the usb, windows 7 my os, I need some help. Thanks.
REPLY: Please replace USB cable by new one | | | phum ma | 2023-07-27 11:26:39 | I have order it but it can not work for reset wast ink pad. When release a new it too sad to order with 19.99$ with nothing can do.
====REPLY====
This printer model has separate Waste Ink Maintenance Box with its own IC chip.
You can replace Waste Ink Maintenance Box or reset the chip on the Waste Ink Maintenance Box.
This information is clearly stated in program description at our site. | | | John Briggs | 2012-01-26 19:19:33 | | Worked straight out of the box and in a few minutes I was up and running again. | | | Pornchai Waiyakhrut | 2009-12-15 02:25:51 | | Just wanted to say thanks for your prompt service. I received the manual and have printed it. | | | Marnik Aerts | 2018-06-02 19:01:03 | | The Epson PP-100 should be supported (it is in your list), but in the WIC Reset Utility v.5.0.40 program the printer is not supported in the 'Control' button. What am I doing wrong ? | |
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