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We are in business since 2002 and do our best to give our customers perfect service!
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| mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |  | Tobias Pagel | 2022-12-10 16:20:09 | | After an initial trial and after seeing that it worked, I bought a reset key. Works great! 10/10 | | | Mary Jon Mary Jon | 2009-08-07 14:55:10 | | thanks for your help, i have got the manual now, its is a great service you offer | | | Peter Eichberg | 2011-10-24 01:36:03 | | I just bought the Epson Artisan 800 ink pad resetting software and it did the trick and totally reset the ink pad counter just like advertised. However, I must give anyone who uses the software a piece of advice. The product will not work wirelessly. You MUST connect your printer via the printer's USB connection. The printed material that comes with the download does not mention this. I had to play around with the printer before I realized there had to be a USB connection. Once I figured this out it was a snap to get the printer to reset and the error I was getting has now stopped appearing! I could not be happier with my purchase and I must admit I was a skeptic when I first bought the download. You guys are terrific and I will never fail to but again from 2Manuals.com.
Peter | | | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | | | Heather Baker | 2024-03-24 18:37:16 | | super fast, easy, and secure. offer bulk deals. will definitly use again. | |
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